Talking to Lao Dong Newspaper, a representative of VinFast said that recently, this car company has discovered a number of fake fanpages, using names and brand identities that match the names of some genuine dealers and distributors, posting inaccurate information about promotional programs for the purpose of fraud and profiteering.
Most recently, some fake fanpages have posted information about the express electric vehicle purchase incentive program for only 286,000 VND.
If members show interest and interaction with these contents, members will be "admined" by the fanpage to access through chat software to lure, request to declare personal information and transfer money to "receive incentives".
As a result, people may lose money, and at the same time lose information and personal accounts to criminals.
VinFast affirmed that this is not a promotional program implemented by VinFast; the product is "sold at preferential prices" such as advertising is not a product of VinFast; and the fanpages posting this information are all fake fanpages.
VinFast has reported to the social networking platform provider to request intervention and handling. However, to protect customer rights and brand reputation, VinFast recommends that people be vigilant and cautious with information on social networks.
When receiving any suspicious information about VinFast's products and services, people can verify at the 2 official fanpages of VinFast Vietnam, including the car fanpage:
https://www.facebook.com/VinFastAuto.Official
Electric motorbike Fanpage:
https://www.facebook.com/Official.XeMayDienVinFast.
People can also access the VinFast website at: https://vinfastauto.com/vn_vi, or call the customer service hotline 1900 23 23 89 to learn more.
People can refer to the official information channel from VinFast Vietnam at: Notice of the official information channel from VinFast Vietnam
In addition, when detecting acts of impersonating VinFast to commit fraud, or being a victim of online fraud, people should use the page reporting function or report an article to the social networking platform provider, and provide information to the authorities for support.
VinFast said that with the philosophy of "Putting customers first", it will always accompany members in all activities and ensure the best interests of customers.
