To ensure the rights of health insurance participants during the organization period, reorganize units to operate according to the new model and implement thrift and combat waste, Social Insurance (SI) of regions and Social Insurance of provinces and cities continue to use old health insurance (HI) card blanks until May 31, 2025.
According to Official Dispatch No. 168/BHXH-QLT, dated March 26, 2025 of the Social Insurance of Vietnam from June 1, 2025, for cases of requesting reissuance and reissuance of health insurance cards, social insurance officers are required to directly instruct participants to install the Digital Social Insurance (VssID) application, electronic identification application (VNeID) and instructions on using health insurance card images on the VssID and VNeID applications; citizen identification cards with chips to go for medical examination and treatment instead of paper health insurance cards. Only issue new paper health insurance cards for cases where VssID, VNeID cannot be installed and there is no chip-embedded citizen identification card.
To use the VssID or VNeID application to replace paper health insurance cards, people can integrate health insurance cards into these applications in simple steps: integrate health insurance cards into VNeID.
First, people need to update the latest version of the VnEID application. Then open the application and log in, select the paperwork, then select the information. Next, select "create a new request" and enter the health insurance card number and the information issuing unit information to complete the integration.
Regarding the VssID application, most accounts have been authenticated with population data and updated citizen identification numbers. For accounts that have not been updated, people can follow the steps to update the citizen identification number or personal identification number for social insurance and health insurance participants to the VssID application.
To check the updated citizen identification number on the VssID application: Open the VssID application on your phone - Log in to your account. If the account has displayed a citizen identification number, there is no need to update. If there is still an old ID card, it is necessary to change information, then do the following steps:
Step 1: Access the address:https://dichvucong.baohiemxahoi.gov.vn - Log in with your VssID account;
Step 2: When logged in successfully, look up and select account information to change the ID card/citizen identification number;
Step 3: In the information management section, people can easily edit their ID card/citizen identification number;
Step 4: Confirm at the social insurance agency.
After completing the online information change, users will receive a request notification to the nearest social insurance agency to confirm and complete the information change on the social insurance system.