According to Anphabe's survey for the 5 years from 2020 to 2024 on the happiness rate with work of Vietnamese workers: Nearly half (49%) of respondents said they felt happy with their work. In other words, for every 2 people who go to work, 1 person is unhappy. This is also the lowest happiness rate in the past 5 years.
Anphabe's analysis and comparison by generation shows a remarkable difference in job happiness. Specifically, this rate was recorded in generation X as 59%, down to 51% in generation Y and continued to decrease to 46% for generation Z.
By rank, the survey results show that the group of employees with the lowest happiness rate. Specifically, employees with less than one year of experience will reach 44%, while employees with more than one year of experience will reach 47%. This rate tends to increase at higher management levels, with the leader reaching 54% and the management group reaching 58%.
In general, the results of happiness index analysis from many different aspects show a noteworthy reality that despite certain fluctuations across generations and levels, the highest happiness rate recorded is still below 60%. This shows that happiness in the workforce is a common problem, not limited to a specific group of people.
Anphabe Company believes that in the context of the decline in employee satisfaction with work, building a positive working environment and focusing on employee happiness increasingly affirms the key role in the sustainable development of the business.
Compared to normal organizations, employees working in businesses with happy human resources tend to show outstanding positive behaviors in terms of productivity and commitment. Specifically, they are willing to do more than the required amount to help the company succeed 1.7 times, not easily discouraged by failure 1.8 times, regularly contribute 2.3 times higher improvement initiatives and choose to work at the current company 2.5 times higher than paying higher salaries elsewhere.
In addition to the benefits in terms of employee behavior, business performance indicators of businesses with happy workforces also recorded significant improvements. Specifically, compared to normal businesses without happy human resources, these businesses are likely to increase customer satisfaction by more than 10%, increase revenue by 18% and notably, increase profits by more than 25%.
The situation of workers who are not happy with their jobs is becoming more common and tends to increase, posing a big challenge for businesses in Vietnam. By focusing on human factors, businesses can not only improve productivity and innovation but also build sustainable competitive advantages in the market.
