Banking women strongly adapt to digital transformation

Kiều Vũ |

On March 7, the Women's Committee for the advancement of the banking industry in coordination with the Vietnam Banking Trade Union and Standard Chartered Bank organized the Forum " banking women take a steady step in the digital transformation process" and the 115th Anniversary of International Women's Day March 8, 1985 in the Doi Ba Trung Committee.

Digital transformation becomes a vital principle

The opinions at the workshop all affirmed that in the context of globalization and the 4.0 industrial revolution taking place very strongly, digital transformation has become an inevitable trend, an urgent requirement for all sectors and fields, including the banking industry.

With the efforts of the entire industry, digital transformation at the SBV and the system of credit institutions (CIs) has achieved many impressive results such as the UBV's public services qualified to be upgraded to the full process; the public services of the entire process are integrated. For credit institutions, payment intermediaries have applied advanced digital technologies to optimize and simplify business processes, improve operational efficiency and customer transaction experience; at the same time, evaluate, classify customers, decide on disbursement and integrate with many different partner ecosystems in many fields; some basic services have been completely implemented on digital channels; many banks have achieved a rate of over 90% of transactions conducted on digital channels.

Bank women can master technology, lead innovation

Currently, the banking industry has more than 190,000 female cadres, civil servants, public employees, and workers. To achieve the above achievements, the role of women in banking is extremely important.

accounting for 58% of the total number of employees, women in the banking industry are not only the core workforce but also those who have made positive contributions to the development of the industry. In reality, women play an important role in leading and directing the implementation of digital transformation projects, developing digital banking platforms, applying AI and Big Data in banking, promoting comprehensive finance, security and network security initiatives.

However, the rapid development of technology, market requirements, customers and pressure to improve efficiency and productivity have caused the banking industry to face both opportunities and challenges: competition, cybersecurity, changes in production and labor forces. For women banking to maximize their potential in digital transformation, in addition to their efforts, responsibility, and personal passion, they need support and development facilitation from many sides.

The "Female Bankers Steadfastly in the Digital Transformation" Dialogue Forum presented the following contents: Sharing the role and contributions of female staff in implementing digital transformation of Vietnamese banks and foreign banks; opportunities and challenges for women in banking when implementing digital transformation; orientations and solutions for women in banking to firmly integrate with the digital transformation process. As a forum speaker,

Speaking at the forum, Mr. Dao Minh Tu - Permanent Deputy Governor of the State Bank, Head of the Committee for the Advancement of Women in the Banking industry, Chairman of the Vietnam Bank Trade Union - emphasized that the banking industry always pays great attention to women.

Organizing the forum with the theme " banking women take a steady step in the digital transformation process" with practical content clearly demonstrated the concern of banking industry leaders for women. Thereby helping women have a comprehensive view at the national and international levels of digital transformation, gender equality and the participation of banking women in the digital transformation process. In the banking industry, women account for 58% with a high percentage of doctoral and master's degrees. They are fully qualified to adapt strongly to digital transformation.

Kiều Vũ
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