After nearly 3 decades in the medical industry, Dr. Hoang Lan Phuong has always been loved by his colleagues for his sense of responsibility, dedication and simple lifestyle. As Deputy Director of Song Ma Regional General Hospital, she always actively operates professional activities, ensuring progress, quality and effectiveness of medical examination and treatment.
"For me, patients are always the center of service. Every successful treatment, every healthy smile of the patient is the greatest happiness - she shared.
In times of high pressure, she is still present with the team of doctors and nurses at the front line; directly developing and organizing plans for military service examination, forensic examination or health care for delegates at important local sessions.
In her professional work, she focuses on infection control, closely monitoring the sterilization process, classifying and treating medical waste - seemingly small steps that determine hospital safety.
At the same time, she always cares about improving communication skills, implementing well the office culture regulations, creating a united, responsible and professional working environment. Under her management, the departments and rooms in the hospital have all been completed and exceeded the planned targets, the hospital's reputation has been increasingly consolidated in the hearts of people in the border area.
As Chairman of the grassroots Trade Union, Dr. Hoang Lan Phuong is considered a "soft leader" of the collective of cadres and civil servants. She has proactively launched and effectively maintained many emulation movements launched by Trade Unions at all levels such as "Good worker - Creative worker", "Good at public work - Good at home work"... Those movements not only spread the sense of responsibility in each doctor and doctor but also created a vibrant and internally connected emulation atmosphere.
The hospital union under her leadership is always a bright spot in caring for the lives and protecting the legitimate and legal rights and interests of union members. From seemingly simple tasks such as organizing visits and encouraging sick and disadvantaged union members, to social activities, volunteering, humanitarian blood donation, supporting poor patients... are all carefully and practically implemented. She also closely coordinated with the unit's leaders to effectively implement grassroots democracy regulations, organize annual conferences for cadres and civil servants, listen to and promptly resolve workers' recommendations.
Those persistent efforts have been recognized with many noble awards: title of Excellent Doctor (20 2020); Emulation Fighter at the grassroots level for 5 consecutive years (2020-2024); Certificate of "Creative Labor" of the President of the Vietnam General Confederation of Labor (2024); Certificate of Merit of the Prime Minister (2024); along with many certificates of merit at the provincial and municipal levels recognizing achievements in professional work, trade unions and social activities.
For Ms. Hoang Lan Phuong, the noble award is an honor, but bigger than that is her responsibility to continue to contribute to the sick and the trade union movement. On the land of the Ma River, the image of that dedicated physician and union cadre still shines quietly, sowing confidence and love for the profession to his colleagues.
