Check mouse connection
Wired mice may have loose cables or malfunctioning connections to USB ports.
How to do it: Draw the mouse → Plug it back into another USB port → Move the mouse to check.
Check the wireless mouse battery
Wireless mice running out of battery or weak battery can cause the cursor to stop working.
How to do it: Replace the battery or charge the mouse → Check the power switch → Reconnect the USB or Bluetooth receiver.
Restart the computer
Windows's temporary error may prevent the mouse from responding.
How to do it: Press Ctrl + Alt + Delete → Select the power icon → Select Restart → Check the mouse again after the machine starts.
Update mouse driver
A faulty or incompatible driver can cause the mouse to operate unstablely.
How to do it: Press Windows + X → Select Device Manager → Open Mice and other pointing devices → Right-click on the device → Select Update driver.
Check USB port
A faulty USB port can cause a wired mouse or mouse receiver to not work.
How to do it: Draw the mouse → Plug into another USB port → If possible, try another USB device on that port to check.
Check on another computer
Trying the mouse on another device helps identify whether the error is in the mouse or the computer.
How to do it: Connect the mouse to another computer → If the mouse is still static, it is highly likely that the device has a hardware error.
When is it necessary to take the machine for inspection?
If the mouse still does not respond after trying the above methods, the cause may be that the mouse is broken, the USB port is malfunctioning, or the computer's hardware system has problems. Users should take the device to a warranty center or reputable repair facility for inspection.
