Casper Vietnam marks 10 years of operation

Thế Ngọc |

In 2025, Casper Vietnam enters its 10th year with the consistent business motto "Customer-centricity", QSP strategy: Quality - Service - Price: Outstanding products - Outstanding services - Reasonable prices.

In the coming time, not only with air conditioning, Casper Vietnam wants to bring all 8 leading electronics - refrigeration - household appliances industries to consumers to popularize a comfortable life for everyone. The second wave will be replicated from the first wave, with a different approach to reach millions of consumers for the following industries: Refrigerator, TV, Washing machine - Dryer, Water purifier, Air conditioner.

In terms of product, in 2025, Casper Vietnam launched Lacasper high-end air conditioner to save electricity with CSPF 8.03 model XC-09IU38 model. The results at the energy efficiency testing room at the Industrial Testing Testing Center, the Institute of Mechanical and Mine - Vinacomin showed that the cooling season effect (CSPF) of the air conditioner was 8.03 equivalent to 5/5 levels and satisfied the minimum energy level (MEPS) according to TCVN 7830: 2021. If calculated according to the current 3rd electricity price, the power consumption is only 2,300 VND/night.

Casper Vietnam continues to warranty 1 -in -1 warranty service for 1 year breakthrough for millions of products.  According to the representative of Casper Vietnam, Casper is committed to becoming the best service company. In 2025, the brand continued to return to the 1 -to -1 service within 1 year. As expected, with the size of millions of products offered to the market each year, the cost of service will be huge. Currently, no company has done this on the market.

In the years present in Vietnam, Casper was also recorded as the brand committed to the highest warranty policy on the market. Specifically, with the following products: Air conditioner warranty for 3 years of whole machine, 12 years of compressor; The 2 -year washing machine is full, 12 years of engine for less than 10 kg, 20 years of engine for over 10 kg; Refrigerators 2 -year warranty full machine, 12 years compressor; 2 -year warranty television full machine; Water purifier warranty 2 years of components; 1 -year warranty fan.

With a network of multinational branches and a distribution system in many Southeast Asian markets such as Thailand, Vietnam, Malaysia, Brunei, Laos, Casper has affirmed itself as one of the key enterprises holding a key market share in the industry, with growth rate and increased brand affection over time.

According to Casper, in Vietnam, the achievements and milestones have achieved up to the end of 2024: The air conditioner market share maintained the top 2 position in 3 consecutive years 2022, 2023, 2024; The TV industry market share continues to hold the top 5 position nationwide since its launch; Front door washing machine reaches the top 6 position; Side by side refrigerators reach the top 4 markets.

Casper is in the top 115 largest private enterprises in Vietnam (VNR 500 - 2022).

Thế Ngọc
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