On the afternoon of October 8 in Hanoi, the Da Nang Center for Information and Smart Monitoring and Operation was honored to receive the "Digital Transformation Solution for the Community" award with the Danang Smart City platform at the Vietnam Digital Transformation Awards 2025 (VDA). This is an award recognizing Da Nang's efforts to contribute to the realization of the "digital transformation for the people" strategy.
This is a prestigious award, aiming to honor initiatives and technology products that have made practical contributions to the national digital transformation process, and at the same time respond to National Digital Transformation Day on October 10.
Danang Smart City platform is a multi-utility mobile platform, connecting people - tourists - government on the same digital ecosystem. With more than 90 multi-field utilities, many practical features for people, from Danang AI chatbot supporting administrative procedure answers, to real-time flood warnings.
The application also provides a series of digital services such as: looking up land prices, feedback, registration and looking up healthcare, education, culture - tourism services... looking up bus information, electricity, water, environmental fees... Users can log in via VNeID, synchronize data with the national population database, ensuring accuracy and safety.
To date, Da Nang has had more than 259,000 digital citizen accounts, many open data utilities for research and production. The application has reached more than 1.8 million downloads, attracting about 30,000 users to access to use the utilities regularly each month. Notably, the system has received nearly 66,000 feedbacks and comments from people, of which 94% have been processed in a timely manner, demonstrating a high level of cohesion between people and the government.
In particular, during the rainy and stormy season, the function of monitoring information on rainfall and flooding points through the IoT sensor system and flood map has become a useful tool to help people proactively respond, while supporting the government in implementing timely measures.
Being honored at the Vietnam Digital Awards 2025 is an important milestone, affirming Da Nang's pioneering position in the journey to build a smart city and digital government. The city is orienting towards expanding the scope of application, integrating new digital services, promoting open data and applying artificial intelligence, aiming to serve people better and better.
This is not only a recognition of Da Nang's persistent efforts, but also a model for many localities to refer to, contributing to promoting comprehensive digital transformation nationwide.
