Mr. Bui Nguyen Anh Tuan - Deputy Director of the Department of Market Management and Development (Ministry of Industry and Trade) - said that the content of this complaint is basically the case of consumers buying cosmetics online on Ms. Chu Thanh Huyen's account. According to the complaint, the seller did not issue clear invoices.
According to Mr. Bui Nguyen Anh Tuan, upon receiving this information, the Market Management Agency of the Ministry of Industry and Trade issued instructions for the person in charge of the petition to forward to the locality, the Hanoi Market Management Department. The authorities had a working session, discussed and verified the content of this petition.
"The content of the petition after initial verification is relatively complicated, some signs may be related to criminals, so the market management force has issued instructions for the petitioner to forward the petition to the competent authorities for handling. This is one of more than 17,000 cases that local market management forces have handled in the first 9 months of the year" - Mr. Tuan said.
According to Mr. Tuan, in recent times, the Domestic Market Management and Development Department has implemented the direction of the Government, the Prime Minister, and the Ministry of Industry and Trade to step up the fight against, prevent and handle the acts of smuggling, trading in counterfeit goods, goods of unknown origin, and related to people's health and safety. For example, in the case of handling bird's nest products of Yen Tri Viet Company, for the first time handling administrative violations, it amounted to nearly 1 billion VND.
Regarding the management of the sale of smuggled, counterfeit, and counterfeit goods via livestream, Ms. Nguyen Thi Minh Huyen - Deputy Director of the Department of E-commerce and Digital Economy - said that in the past, the Ministry of Industry and Trade has focused on implementing 4 groups of solutions.
"First, coordinate to remove more than 44,000 violating products from more than 2,000 booths, mainly in the household and fashion products group. At the same time, coordinate with police agencies and market managers to handle 120 websites violating the field of e-commerce. Strengthen training, improve monitoring and detection capacity in the online environment..." - Ms. Nguyen Thi Minh Huyen shared.
Ms. Huyen emphasized that trade fraud in e-commerce is a hot issue, included in the draft Law on E-commerce, which was finalized in September and is expected to be submitted to the National Assembly for approval in October. In particular, the management of counterfeit and counterfeit goods is the focus, with the proposal to identify sellers via VneID to strengthen control and traceability...
