Social networking platform X (formerly Twitter), experienced a widespread shutdown incident at noon on March 26 (local time), causing thousands of users worldwide to be unable to access or use the main features.
The incident began to appear at about 12:30 pm when users in many areas simultaneously reported that they could not log in, refresh the data source or download content.
Some people said the app could not open, while others were automatically logged out and could not log in again.
The incident affects both users on mobile devices and access through web browsers.
Not only encountering login errors, many people also cannot view or update timelines. Displayed content is limited, even unable to download images and videos.
In some cases, posts are "stuck" and cannot be uploaded or displayed. This significantly disrupts user experience, especially for those who use the platform for work or update information in real time.
According to data from Ookla's Downdetector (a platform specializing in tracking and detecting incidents of internet services and applications globally in real time), the number of incident reports has increased sharply, with more than 20,000 responses in a short time.
Most users encounter problems related to login and access to data sources.
The rapid increase in reports shows that this is not a local error but a widespread incident, affecting a large number of global users.
However, X's system was recovered quite quickly. After only about 30 to 40 minutes, many users started to access again normally. The entire service was recorded to be operating stably again in less than an hour since the incident occurred.
There is currently no official information about the specific cause of the incident. However, similar problems are often related to server or network system errors.
