Facebook will enter a major change phase as Meta confirmed it will block all AI chatbot that is not part of its ecosystem from January 15, 2026.
This means that a series of popular services such as ChatGPT or Microsoft Copilot will no longer be available on the messaging platform with more than 2 billion global users.
According to Meta, WhatsApp will update service terms and technical instructions to close independent AI tools, not Meta AI.
The new policy requires users and businesses to stop accessing external chatbots, thereby reshaping how Google is used in customer support, automation and smart interaction.
OpenAI announced its withdrawal from WhatsApp earlier this month, while Microsoft also confirmed that Copilot will stop integrating ahead of schedule.
Along with that, ChatGPT users can still link to their accounts to review their chat history after the service is down; while Copilot users will not have the option to save or transfer chat history.
In the October developers' guide, Meta stated that API WhatsApp Business is only used for customer support services and essential information, not for AI chatbots that work as independent products.
This makes AI companies that are exploiting WhatsApp like Perplexity likely to leave the platform soon.
Meta spokesperson said the goal of the API tightening is to protect the business ecosystem that has relied on Facebook for communication and customer service.
This also helps Meta better control data flows and ensure a unified experience for users.
When the new policy officially takes effect, Meta AI will become the only chatbot to appear on WhatsApp, marking a step that shows Meta wants to take full control of developing AI assistants on the world's largest messaging platform.