Cyber security is becoming one of the biggest challenges in Vietnam as digital threats are increasingly sophisticated and increasing strongly.
According to the 2024 Cyber Security Summary Report published by the National Cyber Security Association (NCA), the situation of personal data leakage continues to develop seriously, with up to 66.24% of Internet users reporting that their personal information has been illegally used. The main reason comes from users providing information during online shopping (73.99%), sharing on social networks (62.13%) or using essential services such as restaurants, hotels, supermarkets (67%).
The impact of cyber attacks does not stop at financial losses, but also shakes users' trust in digital service platforms. Faced with increasing risks such as personal data leakage or high-tech crimes, MobiFone has chosen a proactive direction: comprehensively investing in building a safe digital ecosystem, while improving cyber defense and customer data protection capabilities strictly.
With the motto of taking customers as the center, MobiFone identifies security as not only a competitive advantage but also a core factor in the digital transformation process. To realize that, MobiFone focuses on upgrading technology infrastructure, deploying advanced data protection solutions and constantly improving the quality of customer service. In recent times, the network operator has put into operation many new technologies to prevent junk calls, protect personal information and ensure the safety of digital transactions.
In addition to improving system security capabilities, MobiFone also builds an information security service ecosystem designed to suit each customer group. For individual users, solutions such as MobiSafe help protect mobile devices from malware, prevent unauthorized access and keep personal data safe.
Meanwhile, eKYC service supports fast and secure electronic identity authentication, contributing to limiting the risks of forgery in online transactions. These solutions contribute to bringing a safe and reliable digital experience to every user.
For corporate customers, MobiFone provides a series of comprehensive digital safety solutions to support security and optimize operational efficiency. MobiFone Cloud helps store data securely on cloud computing platforms, MobiFone CA provides secure digital signature services in electronic transactions, MobiFone Invoice supports transparent and efficient electronic invoice management, and AI Camera to meet the needs of smart monitoring, enhancing security for the system. These solutions help businesses feel secure in developing in a safe and reliable digital environment.
Possessing a modern telecommunications infrastructure and outstanding technological capabilities, MobiFone is holding many advantages to expand business operations, develop new services and gradually affirm its position as a leading technology group in Vietnam.
In the coming time, MobiFone aims to expand its operations to areas such as digital government, smart cities, digital healthcare, digital finance, etc., to create practical values for the community and users.
On that journey, MobiFone not only focuses on technological innovation but also puts information security and safety at the center of all development activities.
With a long-term vision and the ability to identify security risks early in the digital space, MobiFone is determined to protect the rights and data of users by continuously investing in modern security technology, enhancing network monitoring and defense capabilities and strictly complying with standards on personal data protection.
That is not only the responsibility of a technology enterprise, but also a sustainable commitment of MobiFone in creating a safe, transparent and reliable digital space for each customer - while actively contributing to the national digital transformation process.
