Stop the catering unit
On October 8, Hanoi University of Science and Technology held a meeting with the press, providing information about the incident related to students' feedback on the quality of meals during national defense and security education classes.
Previously, students reported that during the 2 weeks of national defense and security education at the school, the cafeteria staff collected leftover rice and soup, mixed it, poured it into trays, containers, and pots, and continued to divide it for the units that came later to eat.
Associate Professor Dr. Huynh Dang Chinh - Vice President of Hanoi University of Science and Technology acknowledged that the meal service provider's practice of adding leftover soup to meals for students who arrived later was unacceptable. Hanoi University of Science and Technology accepts responsibility and will strictly handle individuals who caused the incident.
Regarding the provision of meals for students, Hanoi University of Science and Technology currently has two private units bidding for the kitchen: A15 Kitchen and the staff canteen. After the feedback, the school requested that A15 Kitchen stop operating, the staff canteen will temporarily provide meals for students studying National Defense and Security Education while looking for a replacement unit.
"When we saw the images in the video clip, the first thing we realized was the direct role and responsibility of the leadership in letting this happen," said Mr. Chinh, adding that the school will continue to find a supplier that ensures food safety and hygiene regulations.
The Vice President of Hanoi University of Science and Technology acknowledged that the students' reflection on "leftover rice" is not really correct. This stems from the fact that students eat by table. Food is divided into trays, each table will have a bowl of rice and students will take rice into the tray according to their eating needs. At some tables, female students have poor appetites, so the leftover rice bowls will be collected together to avoid waste.
"We have learned from experience and asked the cafeteria to put rice in thermal containers, and students will move around and take rice to their trays according to their eating needs," said Mr. Chinh.
Students reported cockroaches in food
According to a representative of Hanoi University of Science and Technology, students have complained to the kitchen twice about cockroaches in their rice. The reason, as explained by the food supplier, was that there were cockroaches in the meat slicer and they were immediately dealt with.
Regarding the details of the student's complaint about foreign objects in the rice, the leader of Hanoi University of Science and Technology said that it is currently impossible to verify.
"The incident is an opportunity for the Polytechnic University to review and re-evaluate the quality of its services. We will strictly handle the individuals who caused the incident. This is also a warning for other higher education institutions to do better in the areas that can be controlled early on," said Mr. Chinh.
To overcome and monitor the quality of meals for students, Hanoi University of Science and Technology said that it has directed teachers of National Defense and Security Education to directly eat with students. At the same time, in the student housing area, there are QR codes for students to directly report the quality of meals and activities to the student affairs office...
This will help the school promptly grasp and process information, ensuring student meals are safe and of good quality.