Speaking to Lao Dong Newspaper reporter, Mr. Nguyen Van Hung - Director of the Urban Railway Operation Enterprise No. 2A (Cat Linh - Ha Dong, Hanoi Railway Company Limited) said that although the number of passengers is large and this is the first time operating all night, the operation is still smooth, not allowing negligence. "Although the number of customers is larger than usual, it is not high compared to the capacity of the route," said Mr. Hung.

According to Dr. Ngo Thien Nguyen - Humanitarian Service Center, Central Committee of the Vietnam Red Cross Society, on duty at Cat Linh Station, although the number of passengers was large, none of the cases had to be given emergency care. The whole line recorded only 4 first aid cases due to the elderly, underlying diseases, not used to traveling far and staying up late so tired. These cases have been taken to medical centers to support drinking water and milk sugar for recovery.
Hanoi Railway Company Limited recommends that, to ensure safety for themselves and the community in the coming days, passengers should not jostle or push away, causing danger. Priority should be given to the elderly, children, pregnant women; people with underlying diseases should limit their participation to avoid unnecessary risks.