Talking to Lao Dong, Mr. Nguyen Thien Chuan - a resident of building 2402B, Gemek II apartment building, An Khanh commune (Hanoi city) said that in August, he was often away from home, so he consumed very little electricity. The weather is cool, equipment that uses a lot of electricity such as air conditioners is also limited. However, his family's electricity bill last month was still at an unusually high level.
"The amount of electricity consumed cannot be as large as this. I live alone, normally the electricity bill only fluctuates between 200,000 - 300,000 VND, but in recent months it has continuously increased. This month is 678,860 VND", Mr. Chuan reflected.
Notably, according to Mr. Chuan, the electricity index in the August and July invoices are completely matched, not slightly different. "I see this as an unusual sign, as if the copy was being copied. I reported this to Hoai Duc Electricity and they said they would conduct an inspection," he said.
On social networks, electricity bills have become a hotly controversial topic, hotly discussed. Every day, hundreds of comments express their frustration when electricity bills continue to increase - even though their habits and needs for electricity have not changed, and they are even somewhat more economical.
"My family increased from 700,000 VND to 1.2 million VND without a reason, while the weather in August was no longer hot and hot, and there were times when the power was cut off due to the impact of storms and floods," Na Na account commented.
Customer Nguyen Van Huyen (Ninh Binh province) wondered: "Last month, my electricity bill did not increase, but if compared to last month, this month I used air conditioners much less. So why is the electricity bill equal to the hot months of using all the air conditioners all day? So the bill is still unforgettably high".
Faced with the above situation, many people believe that the electricity industry needs to publicly provide online search tools, easy to understand and transparent, helping people monitor and adjust consumption. At the same time, it is necessary to review the progressive price list, because in the hot season - the need for electricity is inevitable, not due to waste.
Regarding Mr. Nguyen Thien Chuan's reflection, in an interview with Lao Dong, a media representative of Hanoi Power Corporation (EVN Hanoi) said that EVN Hanoi's specialized units have received the information and are conducting inspections and verification.
"We will soon have an official response to customers as soon as the review is completed," the representative emphasized.
