Close-up of a series of special utilities at the Public Administration Service Center in Hanoi

    HOÀNG XUYẾN - HẠNH THƠM |

    Hanoi - Today (8. 1), the Public Administration Service Centers have prepared many utilities for people coming to complete procedures.

    Thuc hien chu truong cua TP Ha Noi ve nang cao chat luong phuc vu nguoi dan, ngay 1.8, nhieu Trung tam Dich vu hanh chinh cong tren dia ban Ha Noi da trien khai cac tien ich mien phi cho nguoi dan va doanh nghiep den lam thu tuc.
    Implementing Hanoi's policy on improving the quality of service for people, on August 1, many Public Administration Service Centers in Hanoi deployed free utilities for people and businesses to complete procedures.

    Ghi nhan tai Trung tam Phuc vu hanh chinh cong Tay Ho (Chi nhanh so 01), trong sang nay, 15 nhom tien ich mien phi da duoc trien khai dong bo nhu: nuoc uong, do an nhe; robot le tan; wifi toc do cao; sao chup, in an tai lieu; but, ghim, bia ho so; cung cap mau bieu ke khai; ho tro thuc hien thu tuc truc tuyen; tu van phap ly; ho tro cai dat ung dung VNeID va iHanoi;...
    Recorded at Tay Ho Public Administration Service Center (Branch No. 01), this morning, 15 groups of free utilities were deployed synchronously such as: drinking water, snacks; reception robots; high-speed wifi; photocopy, print documents; pens, stamps, cover documents; providing declaration form form formats; supporting online procedures; legal advice; supporting the installation of VNeID and iHanoi applications;...
    Mot trong nhung diem nhan la robot thong minh duoc bo tri tai trung tam de ho tro nguoi dan khi thuc hien thu tuc hanh chinh. Chi Nguyen Tran Thuy Dung (phuong Phu Thuong, Ha Noi) di lam bao hiem y te cho con chia se: “Toi bat ngo khi robot huong dan rat ro cac loai giay to can mang theo, khong can qua phu thuoc vao nhan vien huong dan, toi co the tu tim hieu cac thu tuc lien qua thong qua robot thong minh.”
    One of the highlights is that smart robots are deployed at the center to support people when performing administrative procedures. Ms. Nguyen Tran Thuy Dung (Phu Thuong Ward, Hanoi) who works as a health insurance company for her child shared: "I was surprised when the robot gave me very clear instructions on the types of documents to bring, without having to rely too much on the tour guide, I could learn the related procedures myself through the smart robot."
    Cac thao tac cam ung tren man hinh robot deu duoc nguoi dan danh gia de dung.
    touch operations on robot screens are all considered easy to use by people.
    Nguoi dan duoc ho tro in an, sao chup tai lieu va phat bia ho so mien phi.
    People are given free covers of documents.
    Thay vi phai di nhieu noi de in an giay to nhu truoc, hom nay, nguoi dan co the nho can bo trung tam ho tro ngay tai cho.
    Instead of having to go to many places to print documents like before, today, people can ask the center staff to support them on the spot.
    Nhieu nguoi dan cam thay rat vui va thoai mai khi duoc phuc vu nuoc va banh mien phi trong luc lam thu tuc.
    Many people feel very happy and comfortable when being served free water and cakes while completing the procedures.
    Tai trung tam cung chuan bi mot tu thiet bi y te co ban, ho tro nguoi dan bat cu luc nao.
    The center also prepared a basic medical equipment cabinet to support people at any time.
    Quay chuyen tranh phuc vu cac em nho khi di theo bo me lam thu tuc hanh chinh.
    Comic book stall serves children when they follow their parents to do administrative procedures.
    Ong Bui Duong - Giam doc Chi nhanh Trung tam Phuc vu hanh chinh cong Tay Ho (Chi nhanh so 01) cho biet
    Mr. Bui Duong - Director of Tay Ho Public Administration Service Center Branch (Branch No. 01) said: Previously, people had to come early to do administrative procedures, but now there is free consultation with AI, helping people shorten the time to complete documents, reducing waiting time. At the same time, working efficiency at the center has also increased, reducing pressure on the center's staff.
    Nguoi cao tuoi duoc ho tro nhiet tinh tai trung tam de hoan tat ca thu tuc hanh chinh.
    Elderly people are enthusiastically supported at the center to complete administrative procedures.

    HOÀNG XUYẾN - HẠNH THƠM
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