100% of administrative procedures do not depend on administrative boundaries, the people's benefit is doing

Lê Thanh Phong |

The Prime Minister requested the completion of the target of 100% of administrative procedures being carried out regardless of administrative boundaries within the provincial level in 2025.

Prime Minister Pham Minh Chinh has just signed and issued Official Dispatch No. 187/CD-TTg dated October 4, 2025 on strict control, focusing on cutting and simplifying administrative procedures, business conditions and implementing administrative procedures regardless of administrative boundaries.

After 3 months of operation, the local government apparatus at both levels has been gradually operating smoothly and improving its effectiveness and efficiency, bringing convenience to people and businesses.

In most localities, people have access to higher quality public administrative services, procedures are carried out quickly, and cadres and civil servants serve the people enthusiastically.

However, to improve administrative quality, meet the requirements of businesses and satisfy people, the Government has made drastic reforms.

According to the above content in Official Dispatch 187, in 2025, people will no longer be dependent on administrative boundaries in the province. People can carry out administrative procedures at any public administrative service center suitable for their personal conditions.

100% of administrative procedures do not depend on administrative boundaries, creating a modern and civilized administrative environment. People and businesses will be proactive and save time, and cadres and civil servants will work in a professional and effective system.

To achieve this goal in 2025, it requires localities to promote online public service activities, improve information systems, and operate e-government smoothly.

Currently, the obstacle to a "digitalized" administration is not infrastructure, but people. Many localities are lacking good staff with expertise in the field of information technology, so they have to be recruited to supplement in a timely manner.

To add capable people, we must take leave of those who are unable to meet the needs. There have been many instructions on personnel work, there is no longer a "lifetime of institutions", but there must be, or those who cannot do the job should give way to others.

On September 13, 2025, Prime Minister Pham Minh Chinh issued Directive No. 24/CT-TTg, which includes the content that cadres, civil servants, and public employees are absolutely not required to submit or present documents integrated on VNeID or in a connected database.

This year, people being able to carry out administrative procedures regardless of administrative boundaries is another step of reform, convenience and smoothness.

The above reform steps are a demonstration of the spirit of shifting from asking - giving to serving the people, at the same time, minimizing the situation of bureaucracy and harassment.

People believe that there will be more breakthrough reforms, people will enjoy a high-quality and healthy administration.

Lê Thanh Phong
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SÓNG HỮU |

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PHẠM ĐÔNG |

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