How many units commit to product warranty like Son Hai?

Lê Thanh Phong |

The case of Son Hai Group complaining about the removal of the words "10-year warranty commitment" on the highway sign, section passing through Nghi Son - Thanh Hoa is causing controversy.

Lao Dong Newspaper has cited opinions from many sides and proposed that the Ministry of Transport intervene, based on legal regulations, to resolve this case.

Please wait for the fair, impartial and objective conclusion of the regulatory agencies.

Let me discuss another matter here: is there any construction company or corporation that dares to commit to a 5- to 10-year warranty on its projects like Son Hai Group has done with many of its projects?

Information about damaged, degraded highways and bridges, and repair costs that are rising, appears frequently in newspapers, which shows the reality of the quality of current infrastructure construction.

The Da Nang - Quang Ngai Expressway is seriously damaged and has sent many people to jail.

Recently, Lao Dong Newspaper reported that the Lo Te - Rach Soi Expressway, which cost 6,350 billion VND and was only completed and put into operation for 3 years, has been severely damaged and has had to be repaired many times. There are countless examples of bridges and roads that have been destroyed after only a few years of operation.

Faced with that reality, if there are construction enterprises that do business seriously and ensure quality, that is what society needs and people expect. Being serious is not just "by word of mouth", but daring to make a commitment to guarantee the project from 5 to 10 years like Son Hai Group.

Whether the words on the warranty commitment sign of Son Hai Group are right or wrong will be decided later, but the message about a quality infrastructure product, along with the fact that the business "dares" to declare with a commitment, is very meaningful.

We need more such commitments, in any construction project, from bridges, highways or other products.

Make a commitment, clearly stating the name of the business, so that people can monitor. Any unit that does not fulfill its commitment, says but does not do, will lose its reputation in the market.

Driving on a road full of potholes, if people know the name of the construction company, it will be really embarrassing. Therefore, only businesses that dare to publicly list the company's name along with a commitment can be confident in their quality assurance.

Once a business dares to make a commitment, it must do it for real, not cheat, not embezzle, not cause loss or waste for profit. Especially focusing on quality will limit "front doors and back doors" and interest groups from interfering in infrastructure projects.

As for how to place warranty commitment signs in accordance with regulations on road traffic safety and advertising, that is the job of the management agencies.

Lê Thanh Phong
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Ministry of Transport needs to respond about Son Hai Group's warranty sign

Lê Thanh Phong |

Son Hai Group accused of removing the words "10-year warranty commitment" on the highway sign section through Nghi Son town - Thanh Hoa.

Son Hai Group affirms that the warranty label is correct

QUÁCH DU |

Thanh Hoa - According to the leader of Son Hai Group, the installation of warranty words on the sign is in accordance with the contract, so that people can monitor it.

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