The Cambodia High-Tech Crime Control Department has just issued an urgent warning to Facebook users, after receiving many reports about their accounts being disabled for unknown reasons. This situation has caused widespread concern and created opportunities for new forms of online fraud.
In a statement, the Department said a large number of Facebook users have recently complained about their accounts being suddenly locked by the platform. Immediately, a wave of illegal services appeared on social media platforms, advertising that they could "rescue" disabled accounts - at an expensive price.
The authorities said the services are charging between $500 and $1,200 to unlock or restore Facebook accounts. The public is warned not to fall into such scams.
"Don't rush to pay for services provided by individuals. You are at risk of losing money without any guarantee that your account will be restored," the Department announced.
There is currently no verified cause for the recent wave of account locks. The High-Tech Crime Prevention Department said that in many cases, account disability can simply be the result of system updates or automatic security measures by Meta ( Facebook's parent company).
For example, a new algorithm for detecting spam or unverified behavior can be overactive and flag valid accounts incorrectly. Another cause could be targeted attack campaigns or mass reports from bad guys.
Therefore, authorities recommend that users patiently wait for solutions through the platform's official support channels, instead of looking to unverified third-party services.
"Be cautious with services of unknown origin or without official authorization from Meta or competent authorities," the Department added. For affected users, patience and caution are still the best course of action while Meta investigates the issue.
This announcement was made in the context of Cambodian people increasingly depending on social networking platforms for communication, business and entertainment. As digital interaction increases, the government has repeatedly called on the public to protect its online identity and not become a victim of online scams.