In recent times, ministries, ministerial-level agencies, People's Committees of provinces and centrally run cities have made many efforts in implementing the arrangement of administrative units and implementing the 2-level local government organization model.
However, through the monitoring of the Ministry of Public Security, the Ministry of Science and Technology, the Government Office and the Report of the Central Steering Committee on science, technology development, innovation and digital transformation, from July 1 to July 15, 2025, there are still many difficulties and problems arising in the implementation of administrative procedures (AP).
This affects the operation of the entire new system, focusing on 4 main groups of issues such as lacking, weak technical infrastructure, poor quality; information systems are still unstable, there are cases of frequent errors, delays, suspensions and data lacking connection, sharing, synchronization, and connectivity;
Institutions, processes and human resources that are lacking or are slow to be amended and perfected; support, guidance and propaganda work is still ineffective and not practical. additional administrative procedures that are not in accordance with the provisions of legal documents.
To promptly remove difficulties, obstacles and bottlenecks in the initial phase of operating the 2-level local government organization model, in Official Dispatch No. 111/CD-TTg, the Prime Minister requested.
Ministers of Ministries and Heads of ministerial-level agencies focus on building National Databases and Specialized Databases.
Connecting and sharing data of the National Database, the Specialized Database with the National Public Service Portal, the Provincial-level Information System for Resolving administrative procedures to serve the settlement of administrative procedures, and provide public services.
Complete in July 2025 for the data bases that have been put into operation and follow the Government's roadmap for the remaining databases.
For the Chairman of the People's Committees of provinces and centrally run cities, the Prime Minister requested that units develop a system to review, upgrade, and optimize the information system for handling administrative procedures at the provincial level, ensuring stable and smooth operation 24/7.
Review and complete the configuring of electronic processes of administrative procedures on the Provincial-level administrative procedure settlement information system to comply with the new regulations.
Finally, it is necessary to review and complete the relocation and consolidation of data on the shared specialized information system managed by the province after the merger.