Implementing the goal of promoting administrative reform, at the first-week meeting of the City People's Committee in 2026, Chairman of the City People's Committee Le Ngoc Chau drastically directed the transfer of the City Public Administration Service Center to operate at the new headquarters from January 10, 2026. The transfer of the headquarters of the City Public Administration Service Center to the new headquarters No. 18 Hoang Dieu Street (formerly the City Conference Center) shows the city's determination in building a service-oriented, modern administration, taking people as the center.
The City People's Committee has issued a document requesting heads of departments, agencies, and units such as the Police, Social Insurance and City Tax to take the lead in coordinating to bring 100% of administrative procedures related to people and businesses to receive and resolve at the new location.
By January 8, all preparations at the new headquarters were basically completed, ready for the official operation day. Relevant units have completed the arrangement of facilities and working equipment, ensuring that the reception and settlement of dossiers take place synchronously, uniformly and without delay. Spacious facilities and synchronous equipment.
The City Public Administration Service Center is scientifically designed with guidance tables right at the entrance, a free phone charging station, a checkpoint for administrative procedures and an automatic numbering machine. Inside the waiting room, about 100 seats and a system of computers and scanners have been pre-installed to support people to digitize online records.
The new Administrative Service Center is designed with 18 transaction counters in 12 different fields. The team of officers performing tasks is ready to receive dossiers and resolve administrative procedures to serve people and businesses. Along with that, the Post Office and Banking department here will help people easily fulfill financial obligations and receive results at home through public postal services.
