Receive and process quickly with a large number of records
From July 1 to the morning of July 5, the Ngo Quyen Ward Public Administration Service Center received and processed 1,183 records. In the first week of operation, the number of people coming to do procedures was quite large, the staff and civil servants at the center handled the procedures quickly and promptly, ensuring that administrative activities took place smoothly, without congestion or delays.
Ngo Quyen Ward also established a Legal Advisory and Assistance Group to guide, support and resolve citizens with problems in the process of handling administrative procedures, especially legal aid for elderly citizens. At the same time, staff were arranged to be on duty at the hotline 02253.666.122 as well as the local fanpage to support the people.
In addition to Ngo Quyen ward, many public administrative service centers in Hai Phong city recorded a high number of people coming to do administrative procedures in the first 4 days of operation. Of which, Hong Bang ward received more than 900 citizens to do administrative procedures, mainly for making copies, settling pension regimes, and issuing health insurance cards. About 80 citizens came to ask for information and learn about the process of implementing administrative procedures. Kien An Ward Public Administration Service Center received 680 records, Ai Quoc Ward received about 200 records, records were resolved ahead of schedule and on time, no records were overdue...
Reviewing the actual operations of a number of Public Administration Service centers, Secretary of the City Party Committee Le Tien Chau acknowledged and highly appreciated the efforts of the locality in maintaining the effective operation of the center, initially meeting the requirements of handling administrative procedures for people and businesses. To ensure the center operates smoothly, the Secretary of the City Party Committee requested departments to organize a meeting at the end of each day to summarize the problems and difficulties arising in the process of receiving and handling administrative procedures, promptly report to competent authorities for resolution. The center proactively establishes Zalo groups or online interactive channels to support people to prepare complete documents before coming to work directly, avoiding the situation of traveling many times...
Timely handling of incidents arising in the locality
In addition to maintaining the effective operation of Public Administration Service Centers, the authorities of 114 communes, wards and special zones in Hai Phong also perfected the personnel apparatus, immediately starting to handle hot cases. Typically, the People's Committee of Kien An Ward, on July 2, the ward inspected and discovered that in the area near the foot of the Cuu Vien cemetery in the Cuu Vien 1 and Cuu Vien 2 residential groups, there were excavation and encroachment on the mountain using mountain soil to divide the border to build a grave in violation. As soon as the violation was discovered, the ward authorities drew up a record, requiring the investor to stop the construction of the violation and block off the entire area. By the morning of July 5, the ward was determined to demolish the violating works and restore them to their original state.
On July 5, Le Chan ward launched the program "Saturday with the People", mobilizing authorities, organizations, and people to participate in general environmental cleaning, removing advertisements, and illegally displaying on walls, tree stumps, and electric poles. At the same time, propagate and remind people to comply with regulations on roadway and sidewalk order, building a civilized urban lifestyle.
In Kien Hung commune, on July 5, the commune leaders organized a team to inspect and review the actual system of administrative boundaries and boundaries in the commune. Previously, on July 3, local authorities also inspected a number of dike and sewer locations in the area to proactively respond to complex weather developments. In areas at high risk of being affected during the storm season: Kim Son Em, Mom Hau Islet (old Tan Trao Commune), commune leaders directed specialized departments to urgently review and assess the safety level of each item; at the same time, develop reinforcement plans to protect vulnerable points. Therefore, continue to propose that the city allocate funds to renovate, upgrade the embankment system and build a new Mom Hau culvert, ensuring safety before the rainy and stormy season.
