In the digital age, sharing personal information on social networks has become a popular habit. However, this action has many potential risks to information security, especially when people publicly disclose electricity bills or announce electricity bills.
Hanoi Electricity Corporation (EVNHANOI) recommends that customers should not publicly post documents related to contracts or electricity bills online.
In the invoices and notices, there are many important data such as full name, address, customer code, contract number, etc. This seemingly simple information can be taken advantage of by scammers to impersonate, commit fraud or steal personal information.
In fact, in the past, there have been some cases of customers being taken advantage of by bad guys to impersonate electricity employees, call to request money transfers, or send messages and emails threatening to cut off the power if they do not pay immediately. These tricks are increasingly sophisticated, hitting the worried psychology of people, causing material damage as well as losing confidence in electricity services.
To protect customers, EVNHANOI recommends absolutely not publicizing invoices or announcing electricity bills on social networks. If you are forced to share, you need to obscure all personal data. At the same time, customers should not provide sensitive information to any strange phone number, email or account.
EVNHANOI affirmed that all official information is transmitted through the following channels: website evnhanoi.vn, EVNHANOI application, official EVN HANOI Fanpage or CSKH Substation 19001288 operating 24/7. When it is necessary to work directly, electricity employees always wear uniforms and carry the industry card according to regulations.
Information security is not only a task of the electricity industry but also requires the initiative of each individual. Every cautious action when using and sharing data is a way to protect yourself, your family and contribute to building a transparent and safe electricity service environment for the community.
