Concentrating resources on poverty reduction
Since its establishment, the Cho Don Social Policy Bank Transaction Office has created favorable conditions to help the locality effectively implement socio-economic development programs and plans, sustainable poverty reduction, and improving people's lives, especially ethnic minorities.
Entering the implementation phase of the two-level local government model, Cho Don Social Policy Bank Transaction Office is implementing loans for 15 credit programs, exceeding 13 programs compared to 2003, achieving a total outstanding loan balance of more than 504 billion VND, an increase of more than 180 times compared to the beginning of establishment, with 5,960 customers still in outstanding loans, with an average outstanding loan balance of 84.3 million VND/household. In particular, the rate of overdue debt always remains at 0.097% of total outstanding debt, lower than the national average.

By the end of October 2025, more than 1,800 poor households and policy beneficiaries had access to preferential capital. Of which, the poor household loan program has disbursed to 296 households, directly supporting households lacking capital to have the opportunity to invest in production, livestock, and improve livelihoods. The near-poor household loan program has also helped 100 households avoid the risk of falling back into poverty, creating a foundation for stable life. In addition, 46 newly escaped poverty households have been able to borrow capital to maintain poverty reduction results, strengthen household economic capacity, etc. Policy credit has contributed significantly to the decrease in the poverty rate in Cho Don, from 18.37% (equivalent to 2,424 households) in early 2021 to the end of 2024 to just under 11%. In 2025, this rural area strives to reduce the poverty rate by at least 2.5%, expected to be 8-10%.
According to Secretary of the Cho Don Commune Party Committee Trieu Huy Chung, this place is a mountainous locality with many economic and social difficulties; people still lack a lot of capital, including a serious shortage of production capital. However, with the determination of Party committees at all levels, authorities and the consensus and contribution of policy credit programs, poverty reduction work in the locality has achieved encouraging results, gradually changing the face. "Thanks to preferential capital and Cho Don land, Cho Don people also have the opportunity to rise up to build a new, more prosperous and bright life," Mr. Trieu Huy Chung affirmed.
Director of the Bank for Social Policies and Social Policies of Nong Don Market Transaction Office Thi Thu Hoai shared: Policy credit programs have always been placed in a "pillar" position in the work of sustainable poverty reduction and building new rural areas of the locality, thereby creating momentum and motivation for the Bank for Social Policies to implement appropriate solutions, ensuring sustainable maintenance and unblocking credit flows to the villages, to each poor household and each ethnic minority family in difficulty.
Innovating policy credit granting methods
Along with focusing on mobilizing large capital sources and effectively organizing the implementation of State's policy credit programs, Cho Don Social Policy Bank Transaction Office also actively builds and implements a model of organization and a specific credit management method that is effective, in accordance with local actual conditions. The network covers a large mountainous area, not only as a prerequisite to eliminate the situation of communes with no state credit, but also facilitates the transfer of preferential capital to the correct and sufficient addresses and beneficiaries in a timely, safe and economical manner.

Typically, Phieng Den village, Tan Lap commune, was previously merged into Quang Bach commune, thanks to the impact of policy credit capital, the poverty rate has been greatly reduced. Along with that, the lives of the majority of ethnic minorities have changed positively. Some households in the village know how to raise buffalo and goose fat and raise breeding pigs, bringing high economic efficiency. Or in Cho Don commune, people also enjoy full new policies on preferential credit from the Party and the State.
For example, Mr. Nong Van Duyen's family, living in village 13, used 100 million VND from the loan program to solve employment to raise a flock of 10 cows, with an average income of about 100 million VND/year. Similarly, Mr. Hoang Van Vinh's household in Ban Cau village (Yen Thinh commune) has borrowed preferential capital from the near-poor household program to invest in in intensifying 3 hectares of industrial forests and developing the profession of raising mountain goats and wild boars, and now has a prosperous life, having paid off bank loans.
The policy credit officers have regularly closely followed the local grassroots, built a network of 169 Savings and Loan Groups in villages and a system of 18 Transaction Points to act as a solid bridge to help people easily access preferential capital sources and closely link the relationship between banks - mass organizations - Savings and Loan Groups, helping policy credit capital reach all villages. In recent years, the form of "home-based transactions" and "debt collection disbursement in communes" has also created favorable conditions for people to borrow capital and reduce travel costs", Chairman of Quang Bach Commune People's Committee Nong Van Duong assessed.
Up to now, after 4 months of implementing the two-level local government model, all policy credit transactions have been taking place urgently and positively. The Transaction Point and Transactioncal Network is maintained stably with most of the 18 fixed Transaction Points simultaneously launched, continuing to serve the people wholeheartedly and effectively. The Transaction Office also promotes the improvement of the quality of the activities of the Savings and Loan Groups, proactively coordinates closely with the People's Committees of new communes, socio-political organizations under entrustment and the police force to ensure a stable and smooth flow of policy credit, always ready and proactive to best serve the people.