On June 2, Nha Trang City Cyclo Union under Nha Trang City Labor Federation organized a meeting with cyclo drivers who extorted money from foreign customers. This is a member of Nha Trang Cyclo Union.
Initial information, this driver recounted that due to language disagreements, he said that the price of transporting foreign passengers was different, but the passengers understood differently. Because they did not understand each other's languages, when the customer paid for the service, this driver was upset and took the money from the tourist.
Mr. Le Quang Nhat - Vice Chairman of Nha Trang City Labor Federation, Chairman of the Cyclo Union assessed that the behavior of the above cyclo driver was inappropriate when doing tourism. In the immediate future, the unit will let this person out of the Nha Trang Cyclo Union and revoke the union membership card.
In addition, the entire case was also collected by Nha Trang Cyclo Union and transferred to the police for verification and handling according to their authority.
The image of a member of the Nha Trang Tourism Cyclo Union having inappropriate attitudes and behavior towards tourists appeared on social media in the past 2 days, causing many people to be upset.
Many Nha Trang residents even think that we need to take strong action against these cases.
However, in reality, after nearly 2 years of establishment, the youth tourism cyclo union has gathered workers with many components. Most of them are older workers, and their qualifications are limited to become "professional" right away, which is very difficult.
According to Mr. Le Quang Nhat - Chairman of the Union, in recent times, the union has made efforts to connect with units to coordinate in disseminating codes of conduct to tourists. Organize classes to promote traffic safety, stay away from social evils, learn foreign languages...
However, there are still cases of non-compliance that affect the image of the majority of union members who perform well.
"For union members who violate the law, we are determined not to cover up or condone. But we will consider the behavior to remind and discipline strictly, especially for the working group from other provinces, which must strictly comply with regulations and rules when dealing with tourists" - Mr. Nhat shared.
In the coming time, the Union will also strengthen propaganda and hope to have the support and support of tourism units in the area to jointly build tourism cyclo activities to become more disciplined and professional.