After employees submit complete dossiers according to regulations, the Social Insurance agency will receive, appraise and resolve the pension regime within a maximum of 12 working days.
According to Article 8 of Decision 2222/QD-BHXH in 2025, the pension benefit settlement process includes the following steps: Receiving dossiers from the one-stop-shop department according to decentralization; reviewing and comparing dossiers and social insurance participation data; reviewing dossiers; issuing and signing the monthly pension benefit decision number along with a copy of the social insurance payment process; compiling a list of pension payments; finally locking data and preparing a report according to regulations.
After the dossier is approved, employees will be paid pensions from the month immediately following the month the social insurance agency resolves, or from the month they are eligible to receive pensions if the dossier is submitted on time. For first-time beneficiaries, pensions are usually received in the nearest payment period according to the monthly payment schedule of the social insurance agency.
After meeting the conditions to receive a pension and completing procedures according to regulations, employees will receive a monthly pension according to the payment schedule of the social insurance agency. Currently, pensions are paid in two forms: Transfer to personal account or receive cash.
Pursuant to Official Dispatch 1343/BHXH-TCKT in 2025 and Decision 2222/QD-BHXH in 2025 (amended and supplemented by Decision 313/QD-BHXH in 2026), the payment schedule is implemented as follows:
Payment via personal account
For people registering to receive pensions through bank accounts, the social insurance agency will transfer money on the first working day or the second working day of the month, depending on the payment schedule in each locality. From July 2025, Vietnam Social Security will divide the payment schedule by region, including localities that transfer money immediately on the first working day of the month and some localities transferring on the second working day.
Cash payment
Pensioners receiving pensions in cash will be paid through the Post Office system in two installments.
Phase 1: Payment at payment points from February 2 to October every month, during office hours. Payment may end early if all beneficiaries in the list have received enough money.
Installment 2: For those who have not come to receive in the first installment, the Post Office continues to pay at transaction points from the 11th to the end of the 23rd of each month.
