According to the official report of the Department of Health of Ca Mau, the verification team determined that during the process of receiving, examining, diagnosing, treating, monitoring and caring for patients by medical staff at U Minh Medical Center: The cause of death was acute killip III myocardial infarction. Regarding the service attitude of medical staff: No signs of being stuck on duty have been recorded.
However, through verification of the entire process of receiving, examining, diagnosing, treating, monitoring and caring for patients, there were limitations of medical staff in guiding and explaining the condition to patients and relatives, leading to relatives not clearly understanding the disease and prognosis, thereby arising psychological frustration when medical incidents occurred.

The Department of Health continues to direct the U Minh District Medical Center to contact the patient's family to visit and explain the problem to create consensus and stabilize the situation. At the same time, it is necessary to review and remind health care staff to improve their sense of responsibility in serving patients to avoid frustration of patients and their families when entering treatment facilities.
On July 2, Ms. G. died after more than 16 hours of hospitalization at U Minh District Medical Center. Immediately afterwards, the leaders of the U Minh District Medical Center temporarily suspended the on-duty team for inspection and review. However, the patient's family said that a doctor at the hospital lacked attention and did not closely monitor him, affecting the treatment outcome. Some relatives brought the portrait of Ms. G., wearing a funeral shirt to the U Minh District Medical Center - and performed a ceremony that was considered a "death anniversary" - before organizing the funeral, and broadcast it live on social networks, causing a stir in public opinion.