Timely handling of situations
"The center reported that on Nguyen Xien Street, there were many signs of traffic jams."
"Center attention, Tran Duy Hung - Hoang Minh Giam intersection, the green light signal is too short, need to be adjusted".
"Requesting inspection, the Giai Phong - Dai Co Viet area has a traffic collision, needing coordination and support".
The news was continuously broadcast on the phone of officers of the Hanoi Traffic Control Center at 4:00 p.m. on March 12.
On monitoring screens, hundreds of traffic stops are displayed in real time. The officials were on duty seriously, monitoring the situation in the whole city through the camera system.
With the operation of more than 600 traffic lights in the city, the Traffic Command and Traffic Light Control Team - Traffic Police Department of Hanoi City Police is responsible for operating the traffic light system, regulating vehicles at intersections, ensuring smooth traffic operations.
"The unit arranged forces 24/24, observed reality and analyzed data to adjust the light cycle appropriately", Major Pham Trung Hieu - an officer of the Traffic Command and Traffic Light Control Team shared.
During rush hour, the working atmosphere at the Traffic Control Center is very urgent.
At the Trinh Van Bo - Nguyen Van Giap intersection, the incident signal light, flashing yellow, requested the center to check and fix it - the walkie-talkie rang out again to the press, at around 5pm.
Immediately, officers monitored the operating area on the computer system to check the cause.
The problem arose from the process of changing the light cycle, the technical staff quickly executed the order to restart the system. After only a few minutes, the traffic light returned to normal operation. While waiting for the repair, the traffic police team on the route was present, directly commanding traffic, and preventing congestion.
"The center report, the traffic lights have been operating normally" - the walkie-talkie signal of the incident has been resolved.
Regularly check the lighting system
According to Lieutenant Colonel Truong Song Thanh - Captain of the Hanoi Traffic Command and Traffic Light Control Team, the signal light system operates outdoors 24/7, and is affected by many factors from weather and the aging process over time.
To ensure stable operation, in addition to monitoring via camera, working groups on the road regularly check the situation. When detecting the incident, they will report to the center for timely handling.
Lieutenant Colonel Dao Viet Long - Deputy Head of the Traffic Police Department of Hanoi City Police, added that recently, Hanoi's weather has had very high humidity, significantly affecting the electronic devices of the outdoor lighting system.
Circuit boards and sensors in traffic lights may be affected, causing errors in operation or displaying incorrect mode. Therefore, the traffic police force not only monitors through the system but also regularly checks directly, coordinates with maintenance units to promptly fix and limit traffic disruptions.
In addition, information about the operation of the traffic light system has also been received from many channels such as the Zalo page of the Hanoi Traffic Police Department. These reflections help the unit quickly check and fix, minimizing the impact on traffic.
The Hanoi Traffic Police Department also recommends that when participating in traffic, if a signal light problem is detected, information can be sent via the Hanoi Traffic Police Department Zalo page, phone number 0243.942.4451. The unit will receive and handle it promptly, ensuring that traffic in the area is always maintained smoothly.
