Vice Chairman of the City People's Committee Truong Viet Dung has just signed and issued Official Dispatch No. 5550/UBND-NC dated October 13, 2025 on the implementation of Official Dispatch No. 187 of the Prime Minister.
Regarding the content of minimizing business conditions and administrative procedures, the Hanoi People's Committee directs the Department of Justice, Finance, and the Hanoi City Public Administration Service Center to control and assess the impact of administrative procedures and business conditions in draft legal documents, especially related to the private economy, enterprises, and business households.
Research on receiving and explaining comments on administrative procedures and business conditions. Improve the quality of comments and assessments.
The city's departments, branches and sectors seriously, qualitatively and on time implement the approved plans to cut and simplify administrative procedures and business conditions.
Proactively reduce and simplify administrative procedures and business conditions in the process of developing and promulgating legal documents. In 2025, it is necessary to ensure a reduction of at least 30% of the time and costs of administrative procedures related to production and business activities.
The Hanoi City Public Administration Service Center announces and publicizes administrative procedures promptly, fully and accurately on the national database on administrative procedures so that cadres, civil servants, businesses and people know and implement them.
Regarding the implementation of administrative procedures regardless of administrative boundaries and the provision of online public services throughout the process: The Hanoi City Public Administration Service Center presides over and coordinates with the Department of Finance and relevant units to review and deploy the provision of online public services for 100% of administrative procedures related to businesses, ensuring smoothness, efficiency, transparency, and minimizing paperwork in 2025.
Publicly list and organize the implementation of administrative procedures regardless of administrative boundaries, helping people conveniently choose to submit administrative procedure documents suitable for the place of residence, living, studying, and working.
Guiding, receiving, and handling administrative procedures for people and businesses, ensuring efficiency, smoothness, and completing the target of 100% of administrative procedures being carried out regardless of administrative boundaries in 2025.
Complete the transfer of data from the pre-merged Information Services to the post-merged Information Services.
Allocate enough funding and human resources, ensure conditions for network equipment and infrastructure; communes with an average transaction number of less than 20 records/day are not required to be equipped with digital machines and display screens. Complete before October 15, 2025.
