Appearing next to her child
The first thing parents need to do when they see their children being scolded by others is to appear next to them. Affirming the presence of parents in this situation will help children be less scared, as well as be able to clearly understand the reason why their children are being scolded before giving a solution.
Having parents by your side also means that your children feel safe, helping them not to panic or worry.
Assessing the actual situation
Parents need to find out the reasons from the parties involved and assess the actual situation most accurately before finding a solution. If the child is at fault, be frank on your behalf to apologize and compensate (if any) the other person. At the same time, explain to the child that this action was wrong and ask the child to immediately apologize.
If the other person has misunderstood, parents on their children's behalf should clearly explain the incident. Handling situations quickly, frankly and objectively will help everything be resolved in the best way.
Early end of the incident
No matter who is right or wrong, parents should stay calm and gentle to end the matter soon. One of the most effective ways is to proactively make mediations in a kind and slightly humorous way. According to psychologists, this will help both sides reduce stress and reach a happy ending.
