According to research by Anphabe Company, the important experiences of employees at work are represented by 6 major groups of factors: Rewards, development opportunities, working environment, leadership & management, social security & support and company reputation & ESG (environment, society and corporate governance).
Reward
This group focuses on ensuring employees are adequately rewarded for their contributions, not only financially such as income (salary, bonuses, fair profit sharing) but also including non-financial factors such as welfare (needed support programs) and spirit (recognition, praise, honor).
Salary, bonuses and benefits are one of the important foundational factors for workers in general. In particular, income transparency, competition in benefits, remuneration policies and clarity of career plans will strengthen trust and long-term commitment.
Development opportunities
This group refers to opportunities for employees to learn, develop skills, advance in their careers and discover new abilities. This includes overall development opportunities (supporting clear career development paths), job nature (suitable for desires), autonomy and empowerment in work, and clear and fair performance management.
When employees see a clear development roadmap, are invested in learning, have promotion opportunities, are given autonomy and are evaluated fairly, they will feel motivated, attached and see the future at the organization.
Leadership and management
This group focuses on the quality of leadership and management in the organization, from senior to direct management. Specifically, the effectiveness of senior leadership and employee satisfaction with their direct management, including leadership style, inspiring ability, transparency, clarity of orientation and employee support.
A good manager can motivate, create trust and build a positive working environment. Conversely, poor management can lead to dissatisfaction and reduced motivation.
Culture and Environment
This group includes factors related to the company's core culture & values, level of human connection (internal and external relationships), trust, code of conduct, workspace and general atmosphere at the company.
Positive culture, support, along with strong relationships and clear orientation from the company will promote cohesion, team spirit and a sense of belonging.
Universal social security
This group focuses on employee physical, mental, and emotional health, including work-life balance, working conditions (meeting needs), and the adequacy of resources and necessary support. In addition, it also includes a sense of the positive impact and influence of work on the company/community.
Healthy, balanced employees who feel their work is meaningful will be happier and more effective.
Company reputation and ESG
This group includes how the company is perceived by the public, customers, partners (through employer brands, business brands and products) and the level of company commitment to environmental, social and corporate governance (social value) responsibilities from an employee's perspective. It also includes employee confidence in the future potential of the company.
Employees are proud to work for a reputable company that is responsible to the community and society. This creates a greater work meaning, beyond profit, and promotes engagement. Belief in the company's future is also a key factor for employees to stick with it for a long time.
