From AI application training to practical action
Recently, nearly 100 full-time union officials and workers at the public service units of the Da Nang City Labor Federation participated in a training session on using information systems for operation of Party agencies and applying AI in union activities. This is not only a skill training activity, but also an important step to help Da Nang trade unions master modern digital tools, thereby improving digital capacity, improving administrative work efficiency and coordinating the trade union movement.
The training session is designed with two topics: Focus on instructions on the use of operating software systems, from operations such as document processing to monitoring internal document rotation processes. From analyzing survey data using Google Form, drafting summary reports, planning union events to designing media publications. Notably, in-depth content such as basic awareness of AI, exploitation of tools such as ChatGPT, slide design, smart notes or content creation support are all implemented in the form of practice - helping students not only "know" but also "do".
Continuing this series of practical actions, the Hoa Khanh Ward Trade Union also launched the program "Digital Citizen - Digital Knowledge Journey with the Trade Union". This is part of the framework of the program " scope of AI education" - a coordination activity between the Ward Trade Union and the Da Nang Center for Information and Smart monitoring and operation.
Workers can self-study online on the http://binhdanhocvuso.danang.gov.vn system, with 6 short study topics, lasting less than 7 minutes, suitable for limited time. The program not only provides knowledge but also encourages the spirit of lifelong learning, through the mechanism of granting certificates for each topic and the entire course.
The proactiveness and diversity in organizational forms, from in-person training to online self-study, has shown the efforts of the Da Nang Trade Union in applying AI and technology to serve union members and workers. These are the solid foundations to build a modern, flexible and closer Trade Union organization to workers.
Manualized removal of knots using digital solutions
Before taking breakthroughs in 2025, from 2024, the Da Nang City Labor Federation has pioneered the development of assessment software for "Cultural standard agencies" - digital solutions to thoroughly resolve the problems that have existed for many years in the national trade union system.
Remember at the Conference to review 2 years of implementing Decision 2214/QD-TTg at the end of 2025, representatives of the City Labor Federation's leadership stated the situation: Other units still depend on paper documents, officials lack cultural expertise, and have to process documents at the end of the year - the time when work is most crowded. Registration, scoring, and report synthesis are all done manually, late and ineffective.
In that context, the Da Nang Labor Federation has digitized the entire process with software for evaluating cultural agencies - from registration, scoring to statistics reporting and cloud records archiving. This solution helps optimize the process by automating notifications, creating reports, and quick responses. Increase management efficiency by integrating digital signatures, high security, and clear account delegation. Reducing the burden on the grassroots in the direction of "adding more work but not creating pressure" for union officials.
Previously, in 2023, the software was tested on the web platform, and by 2024, it had integrated single-entry session (SSO), aiming at the goal of "Each grassroots union - One account - Many applications".
From 2024 to 2025, it is clear to see a seamlessness in the digitalization vision of the Da Nang Trade Union from converting heavy-duty paperwork processes into convenient software systems, to applying AI to practical service for workers and union officials in administration, communication, and movement organization.
