These days, the whole nation is reliving the heroic atmosphere of the great spring, towards the 50th anniversary of the National Reunification Day.
Sharing that sacred atmosphere, on the occasion of the April 30 - May 1 holiday, MobiFone has proactively deployed many synchronous technical and service solutions, to ensure communication security, maintain a stable and smooth telecommunications infrastructure - ready to meet the increasing connection needs of people across the country during important holidays.
Promoting a proactive and highly responsible spirit, MobiFone has synchronously activated network protection plans nationwide, especially in the key area of the South - where many national anniversary activities take place.
Since mid-April, the network operator has completed the plan to increase the number of staff on duty to operate, provide information on duty, and schedule scientific and effective on-duty shifts. The devices on the MobiFone network have all been tested to ensure a high backup configuration to avoid network incidents, network capacity and domestic and international transmission instructions, ready for customers' increased usage needs compared to normal days.
At the same time, technical units from strategic partners have also been mobilized to coordinate and establish remote connection channels to be ready to support when needed. During the holidays, MobiFone will arrange a full staff to handle and support customers, MobiFone's hotline 18001090 is always ready to answer and support customers in a timely manner anytime, anywhere.
In response to high demands for data security during peak times, the network operator has increased information security monitoring forces, while reviewing all equipment, transmission systems and fiber optic transmission lines.
In the key area of the South - where many important events take place during the holiday, MobiFone has deployed anti- network congestion plans throughout Ho Chi Minh City. Mobile broadcasting systems are deployed at all key locations such as parade - parade areas, fireworks display, festival locations...
At the same time, MobiFone also organizes additional broadcasts of many 5G stations, aiming to bring a smooth, high-speed connection experience to customers, ensuring no incidents. In neighboring provinces, the work of strengthening anti-clogging is also being accelerated and is expected to be 100% completed before April 25.
Previously, in 2023, MobiFone pioneered the application of machinery learning technology and artificial intelligence (AI) in network optimization, monitoring and operation. Thanks to that, devices throughout the system always operate within the safety level, allowing early warnings and quick handling, contributing to minimizing the risk of service interruptions.
This is a specific step in MobiFone's comprehensive digital transformation roadmap, with the goal of becoming a leading digital service and infrastructure provider - bringing a modern, convenient and safe connection experience to customers.
In parallel with technical work, MobiFone also launched many practical incentive programs for customers during major holidays, notably the VN50 package - launched on the occasion of the 50th anniversary of the country's reunification. From April 15 to May 31, 2025, customers can register for the VN50 package for only 50,000 VND, experiencing the full service in 5 days.
With VN50, users are given 50GB of high-speed data, comfortable internet surfing without limitations, along with 500 minutes of domestic calls under 10 minutes and 5 minutes of continuous calls/day - ensuring seamless, uninterrupted connection. Just prepare VN50 newsletter to 9199, customers will immediately have a convenient, economical choice for working, studying and entertainment during the holidays.
On the occasion of the national big holiday, MobiFone identifies ensuring a smooth network as not only a technical responsibility, but also a strong commitment to customers and partners.
On the journey to realize the goal of becoming a leading technology group in Vietnam, MobiFone always focuses on optimizing network infrastructure, expanding coverage and improving service quality - to promptly meet the increasingly high demand for connectivity, contributing to creating a comprehensive digital experience for users across the country.
