Although artificial intelligence (AI) is increasingly deeply integrated into the work environment, not all employees are willing to accept it.
A new survey by Gallup (a famous US analysis and consulting company specializing in public opinion polls, social research and data analysis) shows a clear gap between technological potential and the level of actual acceptance of American workers.
According to a survey conducted in February this year with more than 23,700 adults working, only about 3/10 employees use AI regularly.
About 2/10 users do not use it regularly, while nearly half of them hardly use it or only use it very rarely.
However, the benefits of AI are undeniable. About 4/10 workers said their organization has deployed AI tools.
Among these, nearly 2/3 assessed that technology has a positive impact on productivity and work efficiency.
Notably, the management team tends to utilize AI more effectively with about 7/10 leaders using AI saying that productivity has improved, significantly higher than subordinates.
In fact, AI is supporting many specific jobs, however, skepticism is still a major barrier. Nearly half of people who have AI tools available but do not use them say they simply like traditional ways of working.
About 40% cited reasons of ethical opposition, concerns about data privacy or disbelief that AI is useful. Others have tried but found that the technology has not met expectations, even creating misinformation.
In particular, the fear of being replaced is increasing. About 18% of workers believe that their jobs may disappear in the next 5 years due to AI and automation, up from 15% last year.
This rate is up to 23% among people working in AI-deployed environments.
Another survey by Fox News also showed a similar psychology with about 6/10 respondents believing that AI will cause more people to lose jobs than create more jobs in the next few years.
However, not everyone completely turns their backs on technology. Many people choose a cautious approach, only using AI for simple tasks, while still maintaining the leading role of humans in jobs that require in-depth skills or creativity.
Experts believe that AI will continue to reshape the labor market, but the level of acceptance depends greatly on user trust.
As concerns about accuracy, ethics and security have not been thoroughly addressed, AI becoming a popular tool in all jobs is still a long way off.
