At Nguyen Tri Phuong market, programs accompanying traders in digital transformation are being implemented quite systematically. Functional units directly met and instructed traders to use electronic invoice software generated from cash registers, gradually helping them get acquainted with transparent and modern business management methods.
The application of information technology not only supports more convenient buying and selling activities but also helps small traders improve business efficiency, adapting to new market trends.
Sharing the reality from her stall, Ms. Nguyen Thuong - a trader at Nguyen Tri Phuong market - said that at first she was quite confused when being instructed on how to use sales software.
I am used to recording books by hand, at first I was very worried when I heard the electronic invoices. But with the staff's guidance step by step, I now know how to enter applications and see my revenue on the day, and find it more convenient and less confusing than before," said Ms. Thuong.
According to Ms. Dam Van - Deputy Management Board of Dien Hong Ward Market (HCMC), the majority of traders have responded to digital transformation programs, although there are still many elderly people having difficulty accessing technology. "We determined to persevere in accompanying and guiding each step," said Ms. Van.
The biggest goal is that by January 2026, 100% of retailers will fully declare taxes according to regulations. For senior traders, the management board will coordinate with their families and relatives to find the most flexible and practical solutions, creating conditions for them to both do business smoothly and fulfill their obligations to the State.
In Tan Dinh, Tan Son Hoa, Cau Kieu wards... programs to support business households in conversion have also been implemented synchronously.
From another perspective, Mr. Le Van Duc - a household appliance seller in Cau Kieu ward - said that digital transformation also opens up more opportunities to reach customers: "In addition to changing the way of paying taxes, I am also instructed to approach social networking platforms to post product information, some customers pre-order and then stop by to get goods, the number of regular customers also increases".
From practice, Ho Chi Minh City leaders believe that there needs to be a more comprehensive and long-term approach to support small traders and business households to adapt
At a recent meeting with voters in Hoa Hung, Dien Hong, and Vuon Lai wards, delegate Van Thi Bach Tuyet - Deputy Secretary of the Ho Chi Minh City Party Committee said that developing and improving the operational efficiency of traditional markets has always been an issue that the city and the trading industry have been interested in for many years.
Currently, the Department of Industry and Trade of Ho Chi Minh City and related units are coordinating to deploy the application of digital technology and digital transformation in traditional market activities, to support traders in expanding direct and online sales channels and increasing revenue. The city will also have solutions to support the promotion of goods, contributing to increasing revenue for traders in the context of an increasingly competitive market.
