Lao Dong Newspaper published an article: "People report the 2-month electricity bill as the same, no wrong number", reflecting the situation of electricity bill for July and August of customer Nguyen Thien Chuan - resident of building 2402B, Gemek II apartment building, An Khanh commune (Hanoi city) match completely, no wrong number.
After the reflection of Lao Dong Newspaper, Tu Liem Power Company (Hanoi City Power Corporation) issued document No. 1739 to Lao Dong Newspaper in response to the information.
The document stated: Tu Liem Power Company would like to thank Lao Dong Newspaper for having many articles and propaganda articles in the past to help readers understand the difficulties and efforts of the electricity industry in providing electricity to serve political activities, cultural and social activities, production and business activities and people's lives in the capital.
Based on information on September 4, 2025, Lao Dong Newspaper published an article with the content: People reported that the 2-month electricity bill was similar, without any wrong numbers.
Regarding this, Tu Liem Power Company responded to the following information: Immediately after receiving the information, on September 5, 2025, Tu Liem Power Company made an appointment to work with customer Nguyen Thien Chuan; address of the 2402B apartment building, HH1 apartment building, An Khanh commune, Hanoi city.
At the meeting, both sides worked, exchanged, and checked the electricity measurement system, collecting monthly metrical metrics automatically through the remote data collection system.
Through checking the electricity measurement system to operate normally, fully sealed, the metric index is correct, the electricity price is correct for use. After being fully explained and guided by the staff of Tu Liem Power Company on the related contents, the customer clearly understood and completely agreed, without any further questions.
Previously, speaking with Lao Dong, Mr. Nguyen Thien Chuan - a resident of building 2402B, Gemek II apartment building, An Khanh commune (Hanoi city) said that in August, he was often away from home, so he consumed very little electricity. The weather is cool, equipment that uses a lot of electricity such as air conditioners is also limited. However, his family's electricity bill last month was still at an unusually high level.
"The amount of electricity consumed cannot be as large as this. I live alone, normally the electricity bill only fluctuates between 200,000 - 300,000 VND, but in recent months it has continuously increased. This month is 678,860 VND", Mr. Chuan reflected.
Notably, according to Mr. Chuan, the electricity index in the August and July invoices are completely matched, not slightly different. "I see this as an unusual sign, as if the copy was being copied. I reported this to Hoai Duc Electricity and they said they would conduct an inspection," he said.
On social networks, electricity bills have become a hotly controversial topic, hotly discussed. Every day, hundreds of comments express their frustration when electricity bills continue to increase - even though their habits and needs for electricity have not changed, and they are even somewhat more economical.
Faced with the above situation, many people believe that the electricity industry needs to publicly provide online search tools, easy to understand and transparent, helping people monitor and adjust consumption. At the same time, it is necessary to review the progressive price list, because in the hot season - the need for electricity is inevitable, not due to waste.
