Hong Ngoc General Hospital achieves ACHS International certification with the highest assessment

ANH SON |

On February 28, 2025, Hong Ngoc General Hospital - Phuc Truong Minh held a ceremony to receive the Hospital Quality Certificate according to ACHS International standards, becoming a private general hospital in Vietnam pioneering in successfully conquering this prestigious Certificate according to the EQuIP7 criteria set with the highest assessment level - ACCREDITATION.

ACHSI Certificate - The world's leading strict standard set for health quality

In the medical field, the ACHSI certificate is considered a guarantee for the quality of health care globally. Established in 1974, ACHS is the oldest, largest and most superior health quality consultancy in Australia. As an independent, non-profit organization, ACHS has cooperated with major medical facilities around the world to improve quality such as: Dubai London Hospital (UAE), Al-Ahli Hospital (Qatar), ICON Group International Hospital (Singapore), ...

Chung nhan chat luong benh vien quoc te ACHSI (theo bo tieu chi EQuIP7). Anh: Benh vien Da khoa Hong Ngoc – Phuc Truong Minh
ACHSI international hospital quality certification (according to EQuIP7 criteria). Photo: Hong Ngoc General Hospital Phuc Truong Minh

Thanks to a strict and rigorous assessment process, ACHSI standards are applied by many prestigious hospitals in the world, not only ensuring safety but also improving patient experience and satisfaction.

Ong Christopher Morley - Tham tan Thuong mai va Dau tu - Dai su quan Australia tai Viet Nam danh gia cao gia tri tu Chung chi cua ACHSI. Anh: Benh vien Da khoa Hong Ngoc - Phuc Truong Minh
Mr. Christopher Morley - Trade and Investment Advisor - Australian Embassy in Vietnam highly appreciated the value of the ACHSI Certificate. Photo: Hong Ngoc General Hospital - Phuc Truong Minh

Mr. Christopher Morley - Trade and Investment Advisor - Australian Embassy in Vietnam said: The ACHSI certificate is a very prestigious medical certificate in Australia. Contributing to improving health care standards globally. The Australian Health Care Standards Council will continue to promote new cooperation opportunities with partners in Vietnam to improve the quality of healthcare services, meeting the needs of the growing population.

Practical values that ACHSI Hospital Quality Certificate brings to patients

After nearly 2 years of continuous efforts and improvement, Hong Ngoc General Hospital has excellently passed the rigorous assessment process with 38 criteria and 722 sub-sections in 6 aspects of quality commitment.

Le nhan chung chi ACHSI. Anh: Benh vien Da khoa Hong Ngoc – Phuc Truong Minh
ACHSI certificate ceremony. Photo: Hong Ngoc General Hospital Phuc Truong Minh

Among them, it is possible to mention some outstanding criteria that both bring practical benefits to patients and prove the international standards of this private health system:

- Ensure radiation safety and optimize infection control systems. 100% of operating rooms are equipped with an air filtration system that ensures air quality at a safe level.

- Improve the rights and benefits of patients according to the WHO.

- Standards for drug management system, ensuring optimal drug storage and distribution processes, safe and appropriate.

- Complete the hospital-wide alarm system, while building "quick response" teams to upgrade the patient emergency process, promptly responding to both medical and non-medical emergencies.

- Continuously update the world's leading advanced equipment and machinery system for examination and treatment.

- Apply technology to hospital management and operation, optimize operational efficiency, bring maximum experience at optimal costs to patients.

Achieving the certificate after the rigorous assessment exam not only strengthens the trust of patients and partners with Hong Ngoc Health System but also improves service experience, prioritizes comprehensive care and best supports the health of patients.

Committing to sustainable development, putting the rights of patients first

Mr. Timothy Gardner - Head of the appraisal team highly appreciated the achievements of Hong Ngoc General Hospital: ACHS has extremely strict standards on medical quality that have been built throughout the 50-year history of formation and development. These standards are constantly updated, built to suit trends and create international standards. In addition, ACHS also pays special attention to maintaining and continuously improving the quality of health care through annual assessments even when a hospital has achieved certification. That is the reason why we highly appreciate Hong Ngoc's achievements, standing at many leading hospitals in the world".

With strict requirements from one of the world's leading health quality assessment organizations, Hong Ngoc General Hospital will have to go through annual assessments by ACHS to maintain the validity of the certificate, ensuring that quality commitments are always maintained at the highest level for patients.

Associate Professor, Dr. Le Van Thach - Director of Hong Ngoc General Hospital - Phuc Truong Minh shared: "One of the values that we are particularly impressed with at ACHSI and find in line with the motto of Hong Ngoc General Hospital is constant improvement. With annual assessments, all commitments to health quality will certainly be maintained at the highest level. The pressure is there, but it is necessary for Hong Ngoc to enhance a safe and friendly working environment for medical staff, improve the experience, safety for patients and contribute to the development of the Vietnamese health sector".

Anh: Benh vien Da khoa Hong Ngoc – Phuc Truong Minh
Photo: Hong Ngoc General Hospital Phuc Truong Minh

It can be affirmed that with this outstanding achievement, Hong Ngoc - Phuc Truong Minh General Hospital has been fulfilling its commitment to put the rights of patients first, worthy of becoming a place to place full trust, while creating a premise for Vietnamese healthcare to integrate and reach world health standards.

ANH SON
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