Vinh Long: Positive changes in handling administrative records at the local level
Long Chau ward, Vinh Long province is the central area with many provincial administrative agencies and a large population. In the morning alone, more than 100 people came to carry out procedures related to business licenses, issue copies of records, and resolve policies related to labor, war invalids and social affairs...
Ms. Nguyen Thi Hang - a household selling disc bearings said that she went to the ward People's Committee to complete the procedures to temporarily suspend business for 6 months due to sluggish business.
Unlike before, which had to go through many paperwork steps, this time the staff only entered information directly into the system. Everything was easy and quick, I felt very satisfied, said Ms. Hang.
Not only Ms. Hang, many other people also recorded positive changes in the way administrative records were handled in the locality. Procedures for temporary residence, civil status, insurance... are all supported by staff quickly, not as cumbersome as before.
Mr. Nguyen Cong Thanh - a resident of Long Chau ward came to do the procedures to receive the funeral fee for his mother. Mr. Thanh said that he was excited because it was done quickly. The staff also enthusiastically guides the family to enjoy the full regime.
"I hope the new government model will continue to operate effectively so that people can enjoy more benefits," Mr. Thanh added.
According to Mr. Le Hoang Nam - Vice Chairman of the People's Committee and Director of the Long Chau Ward Public Administration Center, to serve the people well, the ward has invested in upgrading the space for receiving documents, equipping additional computers, and at the same time perfecting the civil servant team, professional training and citizen reception skills.
According to Mr. Nam, the ward also coordinates with telecommunications units to stably operate electronic administrative software, provide technical support, and be ready to handle situations arising in the early stages of operation.
The implementation of the two-level government model helps the ward be more proactive in receiving and processing many types of records, so that people no longer have to go far as before.
75 commune and ward-level administrative units in Son La carry out the 2-level government model
Present in To Hieu ward, at exactly 7:30 a.m., all officers and civil servants of the Ward Public Administration Service Center as assigned were present and immediately started their tasks.
The departments proactively receive and handle administrative procedures (AP) in many essential areas including granting First Land Use Rights Certificates; marriage registration; granting business licenses, birth certificates... to the people.
Mr. Dinh Dac The, Group 13, To Hieu Ward, shared: "We hope that with the 2-level government model, administrative procedures will be faster and cadres will be closer to the people. This change will help the locality develop more strongly, and improve people's lives".
Mr. Nguyen Quang Duy - Deputy Director of the To Hieu Ward Public Administration Service Center, said that the work of receiving, transferring and returning results for each procedure is carried out through 5 steps, including welcoming and guiding people to areas that need to resolve administrative procedures in each field.
At the same time, prepare documents to implement administrative procedures; receive documents; transfer documents to competent authorities; handle administrative procedures; return results to organizations and citizens. Activities must ensure smoothness, continuity, effectiveness and efficiency; close to the people, close to the people and best service to the people.
In Yen Chau commune, 8 administrative procedures were received from people in the morning. Ms. Ngo Thi Thuan, sub-zone 5, Yen Chau commune said: "I came here to do business registration procedures, came here to receive enthusiastic guidance from commune officials, and was quick-witted, I felt secure when carrying out procedures locally according to the new model".
Mr. Lu Van Cuong - Secretary of the Yen Chau Commune Party Committee, said that after its establishment, Yen Chau Commune has supplemented the entire apparatus of Party committees and authorities in a streamlined and efficient manner, meeting the requirements of large and densely populated area management. Equipment and facilities have also been fully arranged, helping to resolve procedures for people in a smooth and effective manner.
An Giang: Many people come to do procedures
On the morning of July 1, the Public Administration Service Center of Rach Gia Ward (An Giang) recorded a large number of people coming to do procedures. Rach Gia is the most populous ward in the country with 250,661 people, the workload is highly appreciated.
Mr. Duong Hong Tuan - Vice Chairman of Rach Gia Ward People's Committee, Director of the Public Administration Service Center - said: Currently, there are no old wards (new wards merged from 9 wards), so the number of people coming to do household registration procedures was very large on the first day. We have prepared equipment, facilities, machinery, and human resources in advance; Employing staff to guide people meticulously so that they can do their work more quickly. We have mobilized more than 10 people to guide us in the near future to see how the number of people will be balanced."
Ms. Tran Thi Hanh, a resident of Vinh Thong ward, said: "I came to do the procedures to separate a plot of land in My Lam. Seeing the support staff completing the procedures quickly and neatly. The staff explained that if they had to work right where they were before, they would now let the connection do the procedures even though they were not in the right location. I am very satisfied.
Mr. Tran Thanh Tu - a tour guide at the Rach Gia Ward Public Administration Service Center - said: "This morning, many people came to do procedures, our tour guide department has supported guiding people to pick numbers, choose procedures, guide document writing, submit online through the national public service portal... Although there are many, we try to do it quickly, smoothly, without jostling or disorder and people also do it more easily".
Ha Tinh: Many people come to do procedures in the land and judicial fields
On the morning of July 1, at the Public Administration Service Center in Thanh Sen Ward (the most populous ward in Ha Tinh Province), many people came to complete procedures.
According to Lao Dong Newspaper reporters, dozens of people have come here since early morning to complete administrative procedures. Of which, the land sector has the most people coming to transact.
Ms. Nguyen Thanh Huyen (38 years old, residing in Thanh Sen ward) came to the land procedure transaction, saying "The staff was happy and excited when receiving the procedure documents. However, the land sector is quite crowded, so it takes a lot of time to wait.
In the judicial sector, there are also quite a few people coming to resolve procedures.
Mr. Nguyen Thanh Hai - Deputy Director of the Public Administration Service Center in Thanh Sen Ward - said that Thanh Sen Ward is the central ward (of the old Ha Tinh City), so it is very much cared for and well-trained by leaders for cadres before officially coming into operation according to the 2-level local government model.
According to Mr. Hai, this morning, many people came to do procedures. Of which, the most are the land and justice sectors.
Nghe An: People are busy coming to do procedures
On the morning of July 1, a reporter from Lao Dong Newspaper recorded a bustling atmosphere at the headquarters of the People's Council - People's Committee of Cua Lo Ward (located at No. 10, Nguyen Sinh Cung Street, Cua Lo Ward, Nghe An Province) - where the two-level government officially began operations.
Mr. Hoang Van Tho (born at 28, Vinh Tien block, Cua Lo ward) shared: I am very happy with this change. Previously, many procedures had to go to Vinh City, now just go to the public administrative center right in Cua Lo. The facilities are spacious, the enthusiastic staff guides me, I feel very satisfied.
Speaking to Lao Dong Newspaper reporter, Mr. Tran Xuan Vinh - Deputy Director of Cua Lo Public Administration Service Center - said that in order to prepare for the first day of the operation of the two-level government, the unit has mobilized civil servants to focus on reviewing, supplementing equipment, and completing information technology infrastructure. Before officially opening, the center had organized a trial operation.
Mr. Ngo Duc Kien - Secretary of the Cua Lo Ward Party Committee affirmed that putting the two-level government into operation is an important step forward in administrative reform.
"We identify the spirit of serving the people as the focus. In the coming time, local authorities will continue to review processes, foster skills for officials, and strongly apply information technology to improve the quality of service for people and businesses, ensuring speed, transparency and efficiency, Mr. Kien shared.
Hai Phong: Work at the Public Administration Service Center is smooth, smooth,
According to Lao Dong reporter, from 7:30 a.m. on July 1, the Gia Vien Ward Public Administration Service Center, Hai Phong City officially operated.
In the first 60 minutes, the center welcomed nearly 20 citizens to do land registration, authentication, business registration procedures... It took less than 10 minutes to do the certification procedures, Ms. Pham Thi Huyen (Ngo Gia Tu Street, Hai Phong) went to the Gia Vien Ward Public Administration Service Center and shared: "I have done administrative procedures many times, but today is the time I feel very satisfied. This morning the weather was raining heavily, but from outside the gate, there were thoughtful instructions and support. The staff atmosphere is impressive, the procedures are quick, and much more time-saving than before".
Ms. Nguyen Thi Phuong Thanh - Deputy Director of the Gia Vien Ward Public Administration Service Center - said that the Center has arranged an automatic queue number machine and computer to serve citizens looking up administrative procedures. 9 computers for civil servants performing clerical work; serving to receive administrative procedure records and equipment for people to give their opinions on satisfaction. Most of these equipment were used from the old unit before the merger.
"Although it is the first day of implementation, thanks to careful preparation in advance, all stages and work are basically smooth, smooth, ensuring careful and quick service to the people" - Deputy Director of the Center said.
In An Phong ward, in the first morning of implementing the two-level government model, the number of people coming to carry out administrative procedures such as business registration and notarization increased. Transactions took place in an orderly and convenient manner thanks to the software system and timely support staff.
The first working day in the locality at the end of the national map
Recorded at the Tan Thanh Ward Public Administration Service Center (Ca Mau Province) on the morning of July 1, the working atmosphere was exciting and vibrant. Cadres, civil servants, public employees, and workers at the center immediately started working to serve and resolve administrative procedures for the people.
Mr. Dang Phu Lam - Deputy Director of the Tan Thanh Ward Public Administration Service Center - said that determining the special geographical location of the ward in Ca Mau province - the southernmost province of the Fatherland - each worker at the center is clearly aware of their role and responsibility at the work position. From there, always set the goal of being friendly, handling procedures quickly and effectively, putting the satisfaction of people and businesses first.
"We also further improve the quality of the information technology system, thereby, building Ca Mau province to become more and more modern," Mr. Phu Lam informed.
Coming to do administrative procedures early in the morning of July 1, Ms. Dang Ut Nho (Tan Thanh Ward) expressed: "The first day of work saw the procedures very quickly and professionally. As a child of Ca Mau, I am very happy about this innovation".
Tan Thanh Ward, Ca Mau Province was established on the basis of arranging the entire natural area and population of: Ward 5 (Ca Mau City), Tan Thanh Ward, Tan Thanh Commune, part of the natural area and population of Ward 7 (Ca Mau City), Ward 6, Dinh Binh Commune and Tac Van Commune.
The first bus to bring ward officials in Nam Dinh to Ninh Binh for work
Recorded in Nam Dinh ward (Ninh Binh province), on the morning of July 1, buses to pick up cadres, civil servants, public employees and workers began rolling from the headquarters of the Provincial Party Committee and People's Committee of Nam Dinh province (old) to the headquarters of the administrative agency in Hoa Lu ward (Ninh Binh province).
According to the registration list, there were 515 people using shuttle buses on the first day. At the pick-up point in Nam Dinh ward, 12 45-seat vehicles are arranged.
Ms. Bui Thi Le (officer of the Department of Construction) said: "To prepare for the working day when the merger was announced, I woke up earlier than usual to go to the People's Committee of Nam Dinh province (old) to take a bus to Hoa Lu ward headquarters for work. To feel secure starting my first working day at the new location after the merger, I have arranged my family work in advance. We go to work further but have a bus to pick us up, so it is more convenient."
Can Tho: People are satisfied because administrative procedures are carried out quickly and conveniently
On the first day of operation, the Ninh Kieu Ward Public Administration Center recorded a large number of people coming to do procedures, making quick and convenient assessments.
At the Ninh Kieu Ward Public Administration Service Center, Can Tho City, from 7am, many people came to do administrative procedures.
Ms. Thi Tho, residing in Thot Not ward, said: "I came to authenticate my documents. The staff guides enthusiastically, the procedures are quick, and there is no need to wait long. They made an appointment to meet me three days later to get the results."
With the same excitement, Ms. Tong Gia Tha, residing in Ninh Kieu ward, shared: "I have been waiting for this day for more than three months, since hearing the news that the ward will merge to streamline the apparatus. Today, when coming to make a land use right certificate, the staff explained in detail the implementation steps".
Mr. Nguyen Anh Hoai - Vice Chairman of the People's Committee and Director of the Ninh Kieu Ward Public Administration Service Center said that the Center currently has 8 transaction counters, each counter takes on one or two areas such as labor - war invalids and society, religion, culture, society... In total, the Center receives and handles 260 administrative procedures in 12 areas.
To ensure smooth operation, the Ward People's Committee has coordinated with telecommunications units to upgrade the transmission system. "From the first day of operation, the technical team was still on duty regularly to promptly handle arising problems," said Mr. Hoai.
In addition to the application reception area, the Center also arranges a separate table to support people to perform online public services. At the same time, coordinate with the Post Office to send staff on duty to support and provide home delivery services as requested.
New wards in Ho Chi Minh City officially operate, serving people according to the new model
On the morning of July 1, the new wards in Ho Chi Minh City simultaneously operated officially according to the two-level local government model.
In Tan Son Nhat ward, on the day of the official operation of the two-level government model, the working atmosphere in the ward was very bustling from early morning, civil servants were present to arrange a place to receive people, a tour guide to welcome people.
The areas for receiving documents include construction land, culture - society, return of results and economy - finance are arranged scientifically to ensure people can trade smoothly.
Mr. Lam Viet Thao - Vice Chairman of Tan Son Nhat Ward People's Committee, in charge of public administration work - shared about the preparations and expectations on this first day.
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Wards in Hanoi are ready to serve the people
According to the reporter of Lao Dong Newspaper, from early morning of July 1 - the first day of the official operation of the 2-level government model, officials at the People's Committee of Tay Mo Ward, Hanoi City were present, completing preparations to serve the first citizens of the capital to work.
As one of the first citizens to work in Tay Mo ward, Mr. Dinh Van Ngan (Tuyen Quang) said that he went to the ward's public administrative service point to complete the paperwork to apply to work as a worker at a company in Tay Mo ward.
"I arrived very early even before working hours but was warmly welcomed by the one-stop department staff," Mr. Ngan shared.
According to Lao Dong Newspaper reporters, from 7:45 - 8:30 a.m. on July 1, more than 10 citizens came to the one-stop department to handle procedures such as birth certificates, land procedures, civil status, etc.
Along with that, the People's Committee of Tay Mo Ward has publicized a list of 399 administrative procedures transferred from the district level to the commune and ward level right at the public administrative service point, helping people easily monitor and look up when coming to do the procedures.
People are satisfied on the first day of operation of the new ward after the merger
Recorded on the morning of July 1, at the Phu Loi Ward Public Administration Service Center (Can Tho City), on the first day of operation, many people came to perform administrative procedures.
Ms. Thuy, a resident of Phu Loi ward, said: "Today, I came to certify some documents. Although it was the first day of putting the new ward into operation, I saw that the procedures took place quickly, and the staff gave me enthusiastic guidance, clear order, and a concise process."
Before the merger, Ms. Thuy lived in Ward 3 (formerly Soc Trang City, Soc Trang Province), where the People's Committee headquarters was less than 100m from her house. After merging into Phu Loi ward, Can Tho city, the road to the current ward People's Committee is only about 500m. According to her, despite the merger of many wards, administrative procedures are still resolved smoothly, especially reducing units, helping to process documents more centrally and effectively.
An officer at the Center said that the unit is currently not only receiving and handling procedures for people and businesses in Phu Loi ward but also supporting the reception of documents for people from other wards. After that, the dossier will be transferred to the ward where the people reside for settlement according to the correct authority, and the results will be returned to Phu Loi Center for the people to receive.
The most populous ward in the country in An Giang is ready to implement the 2-level government model
In Rach Gia ward - the most populous ward in the country after the arrangement, everything has been carefully prepared, ready to implement the 2-level government model.
Mr. Bui Trung Thuc - Chairman of Rach Gia Ward People's Committee said that in order to operate the two-level government apparatus to ensure that each activity takes place continuously and smoothly, meeting the requirements of serving people right from the first days of trial operation, the ward has prepared many aspects of work. The Department of Science and Technology of Kien Giang has deployed staff to directly support communes and wards to handle technical, network and technology problems.
"It can be said that today, it has basically been completed and is ready to operate smoothly from July 1. In our tasks, we identify the task of handling administrative records and procedures for people and businesses as a very important task. Therefore, we have also adjusted, arranged, and repaired the public administrative center," Mr. Thuc shared.
"In addition, with the attention of the Provincial People's Committee and the direction of relevant departments and branches, especially proactively coordinating to install transmission lines as well as machinery, we have also completed the linkage. All officers and employees have been well trained, we are ready to serve the people, Mr. Thuc added.
Rach Gia ward was established on the basis of rearranging from 9 wards with a total population of 250,661 people. The total natural area of Rach Gia ward is 45.53 km2, with a population of more than 5,505 people/km2, the provincial center of the new An Giang province. Currently, the People's Committees of wards and public administrative centers of specialized departments operate at the headquarters of the old Rach Gia City People's Committee.
Chairman of Ho Chi Minh City People's Committee Nguyen Van Duoc inspects the activities of Di An ward
On the morning of July 1, Chairman of the Ho Chi Minh City People's Committee Nguyen Van Duoc inspected the actual operations of the commune-level government apparatus in Di An ward.
The new Di An ward was established on the basis of merging the entire natural area and population of Di An, An Binh wards and part of Tan Dong Hiep ward.
With an area of 21.375 km2 and a population of over 227,800 people, this is the ward with the largest population among 168 commune-level administrative units in the new Ho Chi Minh City.
The inspection session aims to assess the operational capacity of the commune-level government in the initial stage after the city implements the arrangement of administrative units. The Chairman of the Ho Chi Minh City People's Committee emphasized the requirement to ensure people have smooth and uninterrupted access to administrative services, while urgently perfecting the apparatus and stabilizing personnel in the locality.
Previously, on June 30, Ho Chi Minh City held a ceremony to announce resolutions and decisions of the Central and local governments on the establishment of the new Ho Chi Minh City; establishment of the City Party Committee and appointment of key leadership personnel. Mr. Nguyen Van Duoc continues to be trusted to hold the position of Chairman of the new Ho Chi Minh City People's Committee.
The new Ho Chi Minh City was established on the basis of merging the administrative boundaries of the old Ho Chi Minh City with the two provinces of Binh Duong and Ba Ria - Vung Tau.
The city has an area of over 6,772 km2, a population of over 14 million people, including 168 commune-level administrative units, including 113 wards, 54 communes and 1 special zone.
On the morning of July 1, on the first day the administrative apparatus operated according to the two-level government model after the merger, officials of the old Hai Duong Provincial Youth Union were present in Hai Phong City - where the new headquarters was located. They set off early, carrying their luggage not only documents and work but also the spirit of youth, the spirit of dedication and determination to adapt quickly to the transformation of the province.
"We do not consider this a pressure but an opportunity to mature" - Ms. Vu Thi Thu, Head of the School's Youth Union, shared. With many years of working in the Youth Union, Ms. Thu understands that rapid adaptation is one of the necessary qualities of young cadres.
The organization of local government at two levels (provincial and commune levels) is an important historical milestone in the process of administrative reform.
Yesterday, June 30, the whole country simultaneously held a Ceremony to announce resolutions and decisions of the Central and local governments on merging provincial and commune-level administrative units, establishing party organizations, appointing Party committees, People's Councils, People's Committees, and Fatherland Front of provinces, cities, communes, wards, and special zones, so that today, July 1, the model of organizing local government at 2 levels can be officially operated.
Previously, the 15th National Assembly at the 9th Session passed a Resolution amending and supplementing a number of articles of the 2013 Constitution, the Law on Organization of Local Government (amended) and many related draft laws, creating a legal basis for organizing a 2-level local government model.
On the morning of June 30, General Secretary To Lam attended the " Ceremony to Announce the National Assembly's Resolution on the merger of provinces and cities and the decisions of the Central Party Committee to establish a provincial Party Committee and local leaders" in Ho Chi Minh City and gave a speech to the people of the city, at the same time sending a message to the people of the whole country.
General Secretary To Lam emphasized that reorganizing administrative boundaries and operating a new local government model is an objective and inevitable requirement of the country's development in the context of globalization, digital transformation and the fourth industrial revolution.
This is a valuable opportunity for us to innovate leadership thinking, innovate state management methods, strongly apply science and technology, improve the quality of national governance and increase efficiency in serving the people. This is also the result of the 95-year revolutionary cause under the leadership of the Party; the 80th anniversary of the Democratic Republic of Vietnam and the Socialist Republic of Vietnam along with the achievements of 40 years of renovation.
The General Secretary called on all people across the country, from the border highlands to the remote islands, from urban to rural areas, to continue to promote the tradition of great national unity, maintain and continue to foster patriotism, community spirit, and mutual love to create a strong unity bloc - the invincible strength of our people.
The General Secretary called on all levels of government, agencies, unions, civil servants, public employees, and workers to strongly transform in thinking and action, grasp development trends, innovate thinking and working methods, improve leadership and management capacity, promote the spirit of daring to think, daring to do, daring to take responsibility, being ready to sacrifice personal interests to move towards a modern, transparent, serving administration of the people, by the people, by the people and for the people...
