Common scams are subjects impersonating electricity employees, calling customers with content related to the Power Company's implementation of unit mergers, asking customers to access the link provided by the subject to update electricity bill payment information at the new address after the Power Company merges units.
At the same time, it is required to provide personal information, request customers to text, install strange applications, make online calls with images through the application ( video-call) for easy guidance; the purpose of stealing personal information, bank accounts and then appropriating money in customers' bank accounts...
To prevent fraud, EVN and Power units would like to inform and recommend customers as follows: EVN and Power units DO not require customers using their phones to update personal information or access strange links via phone or text messages. Therefore, people and customers absolutely do not provide account information, passwords, or OTP codes to anyone of unknown identity.
If you receive a suspicious message or call, please contact the Customer Care Center of Power Companies (by area) or report to the nearest police agency to verify the information. EVN and the Electricity units hope that electricity customers and people will be vigilant to avoid being harmed or taken advantage of for bad purposes.
