Although functional forces regularly patrol and handle, the situation of passenger cars stopping and parking, picking up and dropping off passengers illegally on Pham Hung street and the area around My Dinh bus station still occurs, causing traffic safety disorder and urban aesthetics.
According to people's reflections, many passenger cars after leaving My Dinh station often move slowly, even stopping completely on the road to pick up passengers and receive goods.
This reality not only stems from the violations of bus companies but also relates to the habit of a part of passengers choosing to stand along the road to catch buses instead of going to the station to buy tickets. These two factors make the area in front of My Dinh bus station continue to be a traffic order hotspot.
Records of Lao Dong Newspaper reporters from 9:30 am to 12:00 pm on June 4 on Pham Hung street show that many passenger cars blatantly stop and park to pick up passengers and receive goods. Some vehicles also occupy people's walkways and the access road to Hanoi Children's Palace. Even, there are cases where car company staff bring plastic chairs to the middle of the road to wave to passengers.
Passengers carry luggage on and off the bus right in the middle of the traffic flow, posing a potential risk of traffic unsafety.
Representatives of Road Traffic Police Team No. 6 (Hanoi City Police Traffic Police Department) said that in May 2026 alone, the unit handled nearly 300 cases of passenger cars picking up and dropping off passengers in violation of regulations.
According to Major Nguyen Tuan Diep - officer of Road Traffic Police Team No. 6, the main violations are stopping and parking in the wrong places, driving slowly to pick up passengers along the road. Many drivers when inspected often give many reasons to justify their violations.
A driver running the My Dinh - Nha Nam route said that the number of passengers getting on the bus in the station is quite small. According to this person, many passengers have a habit of standing outside the road to catch the bus, so bus companies find ways to pick up passengers outside the station to avoid losses.
Not only fixed-route cars, some disguised contract cars also find ways to circumvent the law to pick up passengers. A driver running the Hanoi - Mong Cai route, when initially inspected, said that he only stopped to buy drinking water by the roadside, but later admitted to the act of illegally picking up and dropping off passengers.
Mr. Doan Anh Phap - Deputy Director of My Dinh bus station - said that the bus station currently fully meets the conditions to serve passengers from buying tickets, waiting for buses to using utility services. The bus station infrastructure is invested and spacious, many transport businesses have arranged high-quality waiting rooms to improve service quality.
My Dinh Bus Station also requires transport businesses to sign commitments to strictly comply with regulations on passenger transport activities.
Representatives of Road Traffic Police Team No. 6 said that the unit is deploying synchronously many solutions to handle violations. In addition to mobile patrols, functional forces have installed surveillance camera systems at many hotspots such as the area in front of the University of Foreign Languages, in front of Toyota My Dinh and at the foot of Thang Long bridge to serve remote fines.
Functional forces recommend that people should go to the station to buy tickets and get on the bus in accordance with regulations to ensure their rights, enjoy passenger insurance and limit the risk of traffic unsafety.
According to Major Nguyen Tuan Diep, if passengers do not pick up buses along the way, bus companies will be forced to depart and run on the correct route, contributing to reducing the situation of passenger cars running slowly and stopping and parking illegally to pick up passengers.
Although violation handling is carried out regularly, the surveillance camera system has been installed and the coordination between the bus station and the traffic police force is maintained continuously, the situation of picking up and dropping off passengers against regulations is still difficult to completely stop if passengers continue to stand along the road waiting for buses and some bus companies still accept violations to attract passengers.
