A tourist from Australia reported that on the afternoon of July 14, 2025, this tourist couple registered to play a raincoat canoe at My Khe beach, the area opposite Sala hotel.
At the end of the game, even though landing on the sea, the canoe controller put the tourist's wife on a motorbike, causing the wife's right knee to learn and bleed.
"We saw a lot of blood flowing, but no one from the ticket sellers or other staff spoke up to provide first aid, ask questions or apologize to the tourists, to the point that I had to speak out loud, the tourists were bleeding without any first aid supports" - the tourist was upset.
Immediately afterwards, a person came and took the tourist's wife in, applied disinfectant and posted medical tape. Tourists requested local authorities to rectify the parachute canoe service to ensure medical safety for tourists if an incident occurs.
Responding to the above content, the Department of Culture, Sports and Tourism of Da Nang City said that the Department has directed the Management Board of Son Tra Peninsula and Da Nang tourist beaches (under the Department) to receive visitors' feedback.
The Management Board of Son Tra Peninsula and Da Nang tourist beaches immediately worked with this service business unit and requested the unit to rectify the service attitude of employees.
At the same time, it is required that during the process of serving tourists, staff must give dedicated and thoughtful instructions to ensure the safety of tourists when using the service.
