Mr. N.T.H in Ho Chi Minh City said that on April 29, 2025, he went to the ward police to complete procedures for issuing and exchanging driving licenses of class A and C1 and was granted an appointment to receive a driving license on May 6.
However, up to now, Mr. Hoang has not received a new driver's license.
Mr. H's driver's license information on the VNeID application and on the Driver's License Information Portal has not been updated. This caused him inconvenience in participating in traffic.
He suggested that the competent authority consider issuing a driver's license to him or updating the driver's license information on VNeID so that he can participate in traffic legally and safely.
Regarding this issue, the Ministry of Public Security responded as follows:
Based on the information provided by Mr. H, the Ministry of Public Security searched the driver's license information system software to find the result: On April 29, 2025, Mr. H completed the procedures for issuing and renewing a driver's license at the ward police.
On April 30, 2025, specific information on full name, date of birth, driver's license number, place of issuance, date of issuance and expiration date was updated.
On April 30, 2025, Mr. H completed the procedures for issuing and renewing a class A driver's license, with specific updated information on full name, date of birth, driver's license number, place of issuance and date of issuance of driver's license as May 3, 2025.
With the above search results, Mr. H's driver's license was issued in accordance with the prescribed order and time. Request him to perform the operation of "adding a driver's license" on the VNeID electronic identification account to receive an electronic driver's license.
Currently, in addition to using VNelD accounts, traffic participants are allowed to exploit data on the website of driver's licenses (https://gplx.csgt.bocongan.gov.vn) or use VNetraffic, the patrol force controls the use of data on the electronic identification application, the website of driver's licenses or the applications of the traffic police force to serve patrolling, controlling and handling violations. The information on the electronic identification application is as valuable as direct document checking. This contributes to reducing administrative procedures, saving costs and time for people.