Circular No. 73/2024/TT-BCA of the Ministry of Public Security regulates the patrol, control and handling of violations of laws on road traffic order and safety by traffic police, effective from January 1, 2025, allowing violators, in addition to going to the police headquarters, to pay fines through the Public Service Portal.
That is, with just a few simple steps on the public service portal, people can look up violation information, pay fines and register to receive documents back via public post.
This is a breakthrough regulation, a major step forward for the Ministry of Public Security to modernize the management and handling of traffic violations. This not only saves time but also eliminates the hassle of having to go directly to police agencies to resolve violations.
This change is proof that technology is changing every aspect of life, including in the field of public administration. In particular, the synchronized electronic system between the public service portal and national databases ensures accuracy and transparency, helping people easily look up and resolve violations quickly.
Paying fines online not only brings convenience to citizens but also helps management agencies save resources. By reducing the number of people coming directly to police headquarters, the functional forces can focus on more important professional tasks, such as patrolling, controlling traffic and handling complex situations.
In addition, the online fine payment process also reduces the risk of corruption and makes fines more transparent. Instead of having to make cash transactions, the entire violation handling process is carried out electronically, from making records, issuing fine decisions to payment and returning documents.
However, for this regulation to be truly effective, there are still many challenges to overcome. First, not all people are familiar with digital technology. A significant number, especially the elderly or those living in remote areas, may have difficulty using the Online Public Service Portal.
Besides, the stability and security of the system must also be taken into account because just a few technical errors or security holes can cause serious consequences, causing people to lose confidence in the new system.
Therefore, training and technical support for both citizens and law enforcement are essential to ensure smooth operations.
From a social perspective, paying traffic fines at home not only helps reduce administrative pressure but also raises people's awareness of law compliance.
When all processes are clear, public and accessible, violators will no longer have any reason to delay or avoid fulfilling their obligations!