During the summer, the demand for booking tours, air tickets, and hotels among people and tourists has increased sharply. At this time, scams are also increasingly sophisticated and complicated. Taking advantage of subjectivity and the desire to hunt for incentives, many subjects impersonate reputable travel companies to commit fraud, causing damage to consumers.
Ms. D.T.K.L (Thu Duc City) went online to find the fanpage of a famous travel company in Ho Chi Minh City to book a summer tour for her family.
"When I visited this page, I did not recognize it as a scam page because it was 99% the same as the real page, so I texted to get advice. The consultant was quite enthusiastic, they told me to transfer money in advance to deposit but to my personal account number. I felt suspicious so I asked more carefully, but after a few minutes, I was blocked and could not text again. After that, I researched carefully and found out that this was a fake page" - Ms. K.L shared.
Faced with this situation, travel businesses in Ho Chi Minh City have continuously issued warnings and recommended that people need to be vigilant and choose services intelligently and safely.
Mr. Pham Anh Vu - Deputy General Director of Viet Travel Company commented that in the context of the peak tourist season, online fraud tends to increase. Bad guys often take advantage of tourists' subjectivity and high demand to carry out sophisticated scams, through forms such as unusually cheap tours, unfounded visa commitments, fake air tickets and train tickets, virtual hotel bookings, and fake brands of reputable travel companies.
Businesses recommend that tourists need to be especially vigilant, only book services through the official channels of reputable travel companies, carefully check information and contracts. Avoid unrealistic promotions and absolutely do not provide sensitive personal information to unreliable sources.
To protect the rights of people and tourists, the unit has increased communication and warnings about fraud tricks. At the same time, closely coordinate with competent authorities to prevent and handle violations.
Sharing the same view on the increased tourism demand in the summer, Ms. Tran Thi Bao Thu - Marketing - Communications Director of Vietluxtour Company said that this is the peak season in most markets, so tourists should proactively book tours early.
You should set a difference in peak prices (weekends) to get better service prices. At the same time, for family groups with elderly people and children, it is advisable to choose a package tour to receive good care throughout the tour.
When booking a tour, you should choose reputable travel companies, carefully consider the terms including and excluding service levels. This helps tourists clearly understand their rights and obligations during payment, service use, or when they need to change or cancel tours.
"If booking a tour online, visitors should check the website or website carefully, should choose pages with verified green records, phone numbers and websites in sync with the company's direct office information. At the same time, carefully check the transfer information to be exactly the name of the company that purchased the service. Visitors can also refer to reviews from reliable sources to make quality choices" - Ms. Thu recommended.
