On July 30, Hue City Police said that Thuan Hoa Ward Police continuously received thank you letters from people after supporting the making of citizen identification cards at home for special cases.
On July 13, immediately upon receiving a request from Mr. Nguyen Tien Dung (residing in Thuy Xuan ward) to make an ID card for his mother - a 100-year-old woman, the ward police sent a working group to the house to carry out the procedures. The working process was thoughtful and approachable, helping the old lady feel secure in coordinating. Moved by this gesture, Mr. Dung wrote a handwritten letter of thanks, expressing his gratitude for the spirit of serving the people of the police force.
Then, on July 28, Ms. Dang Thi Hieu (residing in Thuan Hoa ward) also sent a letter of thanks when her husband was unable to walk due to illness and was supported to make ID cards at home. She acknowledged the dedication and responsibility of police officers in supporting people in carrying out administrative procedures.
After merging administrative boundaries, Thuan Hoa Ward Police quickly stabilized the organization and effectively deployed all aspects of work, taking the spirit of "serving the people" as the guiding principle. The thank you letters from the people are a clear testament to the professionalism and dedication of the grassroots police force in the current two-level government model.
