On June 5, the Department of Cyber Security and High-Tech Crime Prevention, Khanh Hoa Provincial Police, has just supported a citizen in completing procedures to return 1.77 billion VND that was mistakenly transferred to his personal account.
This kind act has been recognized by Khanh Hoa Provincial Police as an appropriate example.
The person receiving the above amount of money is Mr. T.V.Q.H (24 years old, from Dong Xuan district, Phu Yen), working as a technology driver in Nha Trang city.
On the afternoon of May 30, while working, Mr. H suddenly received a call from a person claiming to be a Techcombank employee, informing him that a customer had mistakenly transferred 1.77 billion VND to his account.
Because he had not checked his account and suspected that he had been scammed, Mr. H quickly turned off his phone. That same evening, when he returned home and logged back into the banking application, Mr. H discovered that the account had actually received the above amount of money at 13:15 on May 30 - matching the information provided by the caller.
Fearing that he had never received such a large amount of money, Mr. H immediately went to Vinh Tho Ward Police, Nha Trang City to report the incident. After receiving the information, the Department of Cyber Security and High-Tech Crime Prevention and Control stepped in to verify.
Professional staff were sent to guide Mr. H to provide relevant information such as call pictures, receiving account numbers and bank account protection measures. After that, the unit coordinated with Techcombank to check the transfer source.
The verification results show that the wrong transfer account belongs to a securities company in Hanoi. The business side said that the staff in the transaction processed the wrong amount to the account number, resulting in the wrong transfer to Mr. H.'s account
On the afternoon of June 4, officers and Mr. H went to Techcombank headquarters in Nha Trang City to fully refund the amount of 1.77 billion VND to the unit that was mistakenly transferred.
