On April 23, information from Bach Mai Hospital said that on April 15, 2025, the Hospital received information about the personal Facebook account "Lan Nguyen" posting a fake image of "Sickness Certificate" with the content: Full name Nguyen Thi Hoang Lan (born: April 25, 1982). Health insurance code: 0120865972. The diagnosis and treatment methods were inaccurate, with the fake signature of Dr. Dao Xuan Co (Head of General Planning Department). This document uses the hospital's seal, logo, and information illegally, causing serious misunderstanding.
The fake image of "Sickness Certificate" was used by the account "Lan Nguyen" to call for support from the community.
Bach Mai Hospital confirmed that it had never issued any documents related to the above case. All official documents of the Hospital have the signature of authentication, legal stamp and are made public on the official website or fanpage.

The hospital recommends that people do not share or trust information from unofficial sources. At the same time, it is necessary to carefully check the origin of the documents and immediately notify the Hospital if there are signs of suspicion through the following channels: Hotline: 096 985 1616; Call Center: 1900 888 866; Official Fanpage (clearly verified). Direct at Bach Mai Hospital, No. 78 Giai Phong, Dong Da, Hanoi.

The act of forging documents and seals of agencies and organizations is a violation of the law and will be prosecuted under Article 341 of the 2015 Penal Code.
Bach Mai Hospital calls on the community to be vigilant and cooperate in denouncing fraudulent acts to protect the reputation of the health sector and the rights of the people.