After 10 months of operating the 2-level local government model, the commune level has gone into operation, gradually stabilized, and the processing of procedures for people and businesses is more convenient.
However, the arrangement of human resources and organizational structure still reveals inadequacies. Some places lack civil servants, especially in the fields of construction, transportation, and information technology, while the workload increases due to receiving additional tasks from superiors.
Commune-level civil servants currently have to process more dossiers, receive more people and businesses than before arrangement.
According to Deputy Director of the Local Government Department (Ministry of Home Affairs) Nguyen Thi Tu Thanh, the Ministry of Home Affairs will aim to improve the quality of cadres, civil servants, and public employees, especially at the grassroots level.
The key task is to review and rearrange the contingent of commune-level cadres and civil servants in a direction that is more suitable to the task requirements in the 2-level local government model.
The commune level will be strengthened with comprehensive training and fostering, especially in terms of professional qualifications, state management skills, digital skills, capacity to organize and perform public duties, and at the same time improve the sense of responsibility and attitude of serving the people.
The Prime Minister has issued Decision No. 700/QD-TTg approving the Project to strengthen the training of commune-level cadres and civil servants, meeting the requirements of operating local governments at 2 levels in the 2026-2031 period.

In Thanh Hoa, in the face of the shortage of professional staff, mountainous communes are implementing many solutions, proposing recruitment and arranging sufficient staff to meet the work and serve the people.
In Trung Son commune, the locality currently has 18 officials and civil servants, while the assigned target is 32 people, still lacking 14 people. The number of officials lacking mainly belongs to specialized fields such as land administration, construction, accounting, information technology, and poverty reduction.
In Trung Thanh commune, the locality is assigned 32 officials and civil servants, but currently there are only 23 people, and there is a shortage of 9 people.
Faced with the shortage of cadres and civil servants in mountainous communes, the Thanh Hoa Provincial Department of Home Affairs has issued a document guiding the reception for civil servant employment.
Accordingly, for cases that do not require the establishment of inspection and examination councils, agencies and organizations shall base on the proportion of civil servants according to job positions, payroll targets and recruitment requirements to prepare dossiers and submit them to the Department of Home Affairs for summarization and reporting to the Chairman of the Provincial People's Committee for consideration and decision.
In Lam Dong, in 2026, the total number of commune-level civil servants temporarily assigned is 6,233 people, but so far the whole province has only 5,243 people, lacking 990 commune-level civil servants.
The areas lacking personnel are concentrated in specialist blocks on management of information technology application and digital transformation, transportation, industry and trade, food safety for agricultural and forestry products, environment, water resources...
Faced with the reality of a shortage of civil servants with in-depth expertise when work is concentrated at the commune level, National Assembly delegate Nguyen Dang An (Lang Son Delegation) proposed that the Government conduct a comprehensive review on the criteria of area and population, and at the same time consider specific factors such as mountainous areas, borders, sandbanks, and islands to assign appropriate staff.
He also proposed to soon have guidance for ministries, branches, and localities to implement training and improve the qualifications of commune-level civil servants to meet the requirements of tasks in the new period.
Delegate Siu Huong (Gia Lai Delegation) also proposed to re-evaluate the overall workload of commune-level civil servants, thereby having a plan to supplement appropriate staff but without changing the total assigned staff or allowing signing contracts according to job positions.