On July 21, the Dak Lak Provincial People's Committee said that the Chairman of the Provincial People's Committee had directed heads of departments, branches and Chairmen of People's Committees of communes and wards to focus on removing difficulties and obstacles in handling administrative procedures after implementing two-level local governance.
The relevant agencies are assigned to review and complete regulations and rules on management and operation of shared information systems, in accordance with the rearrangement of administrative units. At the same time, organize training, provide professional guidance and skills in receiving and handling administrative procedures for commune-level cadres.
The Provincial People's Committee also requested to review and upgrade the electronic process cau hinh of administrative procedures, optimize the information system to ensure stable and smooth operation.
The province directs inspection and rectification of the situation of " document brokers" at the Provincial and Commune-level Public Administration Service Centers; strictly handle cadres, civil servants and public employees if they discover additional procedures being required outside of regulations.
Ms. Hoang Thi Tam - Deputy Director of the Dak Lak Provincial Public Administration Center - said that after the merger and implementation of the two-level government, the number of people coming to handle administrative procedures increased. The center has arranged civil servants and public employees to work urgently and overtime to meet the needs.
"We encourage people to go directly to the center for guidance, absolutely do not contact people outside the center to avoid arising costs outside of regulations," Ms. Tam emphasized.