On June 9, Ms. D.T.H.H (residing in Buon Ma Thuot city, Dak Lak province) said: "I have found relatives of the account owner whose money I mistakenly transferred was 427 million VND. Currently, I am doing the necessary procedures to get back this amount of money".
According to Ms. H, a police officer recently found a relative of Mr. T.V.G. Mr. G is the owner of the account that she transferred by mistake but has now passed away.
Ms. P.T.T.B (Mr. G's wife) said that Mr. G passed away on January 24, 2020. After her husband passed away, she and her children did not use Mr. G's bank account or card.
According to Ms. B, recently, when there was confirmation from the police officer, she learned that someone had mistakenly transferred it to her husband's account.
Therefore, she completed procedures to confirm that her biological parents and her parents-in-law had passed away. In addition, she also called her son who was working in Ho Chi Minh City to carry out inheritance procedures.
"My mother and I have almost completed the procedures according to regulations to go to the bank to withdraw the money and return it to Ms. H" - Ms. B said.
As reported by Lao Dong Newspaper, on February 17, Ms. H used the account number opened at Vietnam International Joint Stock Commercial Bank (VIB) to conduct a money transfer transaction on the phone app.
Due to carelessness, Ms. H mistakenly texted an order to transfer the amount of 427 million VND to an account holder of the Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank).
On February 18, Ms. H went to VIB Bank, Dak Lak branch to request support. After that, this bank sent a request for inspection to Vietcombank Dak Lak branch with the content of the request for revocation due to customer mistake.
From February 18 to now, Ms. H has contacted Vietcombank Dak Lak branch many times to request support but has not yet been able to get back the money transferred by mistake.
According to the investigation, Vietcombank Dak Lak branch has actively supported Ms. H and connected many times with the account owner to receive the wrong transfer in many forms.
However, up to now, the bank has not been able to contact the above account owner. On March 4, Vietcombank Dak Lak branch responded to VIB Bank Dak Lak branch about the handling results.
After that, the relevant parties are coordinating with the authorities to continue handling Ms. H's case.
